We've used FrameReady for 20+ years and have always loved it. I'm curious how others are experiencing the move to LifeSaver Cloud. My business is both custom framing and an active art gallery. My concern is how Lifesaver handles an artist's inventory. I'm new to this system so it may be that we just haven't figured it out yet. So far it's inventory capability appears to be nowhere near that of framereadys. Would love to hear from someone else experiencing the same issue. Everyone at LifeSaver has been great and I'd like to find a way to make this transition work.
The end of FrameReady
- Thread starter fairview
- Start date
Hello,
Can you explain what the shortcoming is, or the feature that is missing?
They are fairly receptive to suggestions, if it is not already there.
I know they have a feature addition currently in beta to improve art consignments and commissions due. You can see it in the HELP pull down menu, where you submit improvement suggestions. This is where you can also make feature suggestions, and where other customers can vote on their interest/importance. It has "under consideration", "in progress", and "Released" sections. This one says:
"IN PROGRESS - Create a means to track consigned work from artists, and provide reporting showing commission due when artwork is sold"
I'm also including a sample record with the options for a piece of art, with the existing features.
Can you explain what the shortcoming is, or the feature that is missing?
They are fairly receptive to suggestions, if it is not already there.
I know they have a feature addition currently in beta to improve art consignments and commissions due. You can see it in the HELP pull down menu, where you submit improvement suggestions. This is where you can also make feature suggestions, and where other customers can vote on their interest/importance. It has "under consideration", "in progress", and "Released" sections. This one says:
"IN PROGRESS - Create a means to track consigned work from artists, and provide reporting showing commission due when artwork is sold"
I'm also including a sample record with the options for a piece of art, with the existing features.
Are you to include accounting records in this file or elsewhere?
EX:
EX:
- consignment percentage
- tax ID
- date of sale & amount of commission
- date commission paid - how much paid
- ytd amount paid (for IRS 1099)
- date unsold art returned to artist
- decorator discount amt
Hello Mike,
Thanks for your reply. I have emailed but not yet heard back from the person helping with onboarding so I'm hopeful that will help.
As for my issue - after the data migration to LS the "products" of my artists inventory shows up under the inventory tab but it's chronological and 948 pages. The LS help page suggests I enter a search item (in this case the artists name) in the search bar and click search. There is a search bar but no search button. So if I enter an artists name and hit enter nothing happens. Just a white screen. For a variety of reasons I regularly need to search any one of my artist's inventory records. As I stated in my post it may well be that I just don't yet know how to best maneuver through their system. But from what I can see it seems very clunky. Frame Ready's inventory system is intuitive, broad and complete. So far LS's is not. Just wondering if anyone else has had similar struggles and what they do to improve it. Perhaps LS isn't going to be the system for me and wondering if any other system would have better inventory control as well at the needed framing platform.
Nikodeumus
SGF, Supreme Grumble Framer
Haven't found if the topic of price difference between FrameReady and the other leading POS systems has been brought up yet.
For what I had been paying for FRLite, the two biggest alternatives I've been made aware of are around 2.5 to 3 times more costly per month.
For a small one person shop FRLite was plenty for me at a reasonable cost.
The cutting edge cloud based systems sure seem amazing, but it's hard to swallow such a large jump in expense.
So far I've done some research on LifeSaver and Virtual Framer.
For me the two biggest concerns are:
-most affordable
-Canadian market ready
For what I had been paying for FRLite, the two biggest alternatives I've been made aware of are around 2.5 to 3 times more costly per month.
For a small one person shop FRLite was plenty for me at a reasonable cost.
The cutting edge cloud based systems sure seem amazing, but it's hard to swallow such a large jump in expense.
So far I've done some research on LifeSaver and Virtual Framer.
For me the two biggest concerns are:
-most affordable
-Canadian market ready
Try out Framing POS if pricing is a concern. I switching to it from Lifesaver partly because of its pricing.
'It's the end of the world, as we know it, and I feel frame.'