wizard software

shopmonkey cpf

CGF II, Certified Grumble Framer Level 2
Joined
Apr 21, 2004
Posts
254
From
san diego, ca
our shop recently got a wizard 8000 w/ 5.0 mat designer. i had hoped to take the software cd home in order to design mats at my leisure---save them to a floppy and use them at work. however the cd wont run. whats the problem do you think? thanks grumblers---in advance...
 

WizSteve

MGF, Master Grumble Framer
Joined
Feb 19, 1999
Posts
688
From
Mukilteo, WA USA
The CD should autoplay after you put it in the drive and launch the setup screen, but if it's not then there could be a few things going on. </font>
  • How old is the computer you're attempting to install the software on? Some older CD drives, around 5 or 6 years ago or more, have difficulties with recordable CDs (CDRs) which is what we use.</font>
  • It could be just a bum CD - you can check by sticking it in the Wizard computer and see if it launches.</font>
  • It could be that autoplay is just turned off on the PC - try going to the start menu, click "Run" and then type "D:\INSTALL" (where "D" is the letter of your CD drive)</font>
Once you do get it going, you'll need to call and get a new CD key from us so you can activate the software at home.

Hope that helps...
 
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