With the busy season coming up I have been counting and planning my Wizard corners. I’m trying really hard to not run out Thanksgiving weekend. I’m gonna need them! When doing some figuring I found that the software has very strange ways at counting corners.
Their manual describes a corner as “For every 90 degrees the head turns, or for each time the head has to pick up and plunge in a different direction, it counts that as one corner.”
That’s clear as a bell to me. So by that definition an oval should be 4 corners and it is. A circle should be 4 and it is. A hexagon should be 8 and it is.
For some reason an opening with rounded corners is 8 even though there is the same amount of plunges and degrees as an oval. What ever you do, don’t use the letter “O” (all letters in this post is Photo font #2) instead of a rounded corner because that’s 10 corners. These are exactly the same shapes.
Now look a cut they call Palisades. It’s the exact same shape as a “D” turned on its end and is for some reason charged at the rate of 6 corners. I don’t know why the extra two but the real concern is in the actual letter “D”. It’s 7 corners. (sigh).
If we are to go by their definition of what a corner is “R” should be 10 instead of 12 and P should be 6 instead of 9 and don’t even get me started on the letter “S”!!!!!!
Even with the discrepancies in different corner counts for virtually exact same shapes, I don’t think a technical answer will suffice. I’m not really concerned why the software miscounts corners. I just would like to know why I’m charged for corners that I’m not using if I were to go by a definition that THEY set.
I know many of you now are thinking “Why don’t he just call Wizard and ask?”
I did. I was told that in the case of rounded corners “the line and the object count each as a corner.” I don’t know what that means nor could I get an explanation as to why a rounded corner is 8 and a letter “O” is 10. If the answer is too technical for me to understand, FINE. But I do understand their definition of a “corner” and that’s not what we are being charged.
I have only dealt with the Wizard office a few times. That’s because the machine rarely ever fails. Any questions are typically answered so darn fast, you forget the conversation immediately. I’m sad to say that this wasn’t the case this time.
I asked for Steve but he was unavailable. I know he helps out here a lot with the Wiz’s. Maybe he will see my question here. I’m just confused how an opening with one plunge and 360 degrees is 10 corners? Or why amazingly similar shapes can have different corner counts.
Their manual describes a corner as “For every 90 degrees the head turns, or for each time the head has to pick up and plunge in a different direction, it counts that as one corner.”
That’s clear as a bell to me. So by that definition an oval should be 4 corners and it is. A circle should be 4 and it is. A hexagon should be 8 and it is.
For some reason an opening with rounded corners is 8 even though there is the same amount of plunges and degrees as an oval. What ever you do, don’t use the letter “O” (all letters in this post is Photo font #2) instead of a rounded corner because that’s 10 corners. These are exactly the same shapes.
Now look a cut they call Palisades. It’s the exact same shape as a “D” turned on its end and is for some reason charged at the rate of 6 corners. I don’t know why the extra two but the real concern is in the actual letter “D”. It’s 7 corners. (sigh).
If we are to go by their definition of what a corner is “R” should be 10 instead of 12 and P should be 6 instead of 9 and don’t even get me started on the letter “S”!!!!!!
Even with the discrepancies in different corner counts for virtually exact same shapes, I don’t think a technical answer will suffice. I’m not really concerned why the software miscounts corners. I just would like to know why I’m charged for corners that I’m not using if I were to go by a definition that THEY set.
I know many of you now are thinking “Why don’t he just call Wizard and ask?”
I did. I was told that in the case of rounded corners “the line and the object count each as a corner.” I don’t know what that means nor could I get an explanation as to why a rounded corner is 8 and a letter “O” is 10. If the answer is too technical for me to understand, FINE. But I do understand their definition of a “corner” and that’s not what we are being charged.
I have only dealt with the Wizard office a few times. That’s because the machine rarely ever fails. Any questions are typically answered so darn fast, you forget the conversation immediately. I’m sad to say that this wasn’t the case this time.
I asked for Steve but he was unavailable. I know he helps out here a lot with the Wiz’s. Maybe he will see my question here. I’m just confused how an opening with one plunge and 360 degrees is 10 corners? Or why amazingly similar shapes can have different corner counts.