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Donmar Creations

Wizard 9000 Head Return Home Error

AaronF

CGF, Certified Grumble Framer
Joined
Jun 12, 2014
Messages
136
So I've been having this issue for about a month now where the cutting head has a funny stutter when returning to home after cutting the outside dimension with my 90 degree tool. Upon returning to home after the stutter, the blade on the head does not get back to it's intended vertical position and stays cocked at an approximate 45. The issue is only happening with the 90 degree tool so far that I've noticed. It's super rare that I use anything but either the 45 degree bevel or the 90 degree blades.

Here's the video

Any help or advice would be awesome. I've not tinkered or touched any of the calibration settings since I bought it. I did buy it used and this is the first issue I've had with it in over three years.

Thanks guys!
*grumbles away*
 

Rick Granick

SPFG, Supreme Picture Framing God
Joined
Jun 30, 1999
Messages
18,942
This might sound funny, but have you tried unplugging and reattaching the large black cable from the box to the machine at both ends? This re-seats all the pins in the connectors to assure the digital info is transferring properly. Any odd behavior issues I have ever had with my 8000 have been solved by doing this. It couldn't hurt, anyway.
:cool: Rick
 

AaronF

CGF, Certified Grumble Framer
Joined
Jun 12, 2014
Messages
136
This might sound funny, but have you tried unplugging and reattaching the large black cable from the box to the machine at both ends? This re-seats all the pins in the connectors to assure the digital info is transferring properly. Any odd behavior issues I have ever had with my 8000 have been solved by doing this. It couldn't hurt, anyway.
:cool: Rick
Thanks Rick! I've not really tried anything yet. I just stopped cutting the outside dimension and using my 90 degree blade so far. I'll do this today. Thanks again for the tip! I'll leave an update as to what happens.
 

GUMBY GCF

SGF, Supreme Grumble Framer
Joined
Dec 7, 2001
Messages
4,560
try what Rick said ..

Was that a mat for a sport banner?

Hi Rick....
 
Quality Matters At 888 Manufacturing

GUMBY GCF

SGF, Supreme Grumble Framer
Joined
Dec 7, 2001
Messages
4,560
Hi Rick

Arron did you get it sorted out?
 

AaronF

CGF, Certified Grumble Framer
Joined
Jun 12, 2014
Messages
136
Hi Rick

Arron did you get it sorted out?
Came on to actually say that I got it sorted and the fix was what @Rick Granick suggested. Thank you for that Rick!

@GUMBY GCF , it was a mat for a frame with a name in it. Letters were mounted to foam core and floated behind that mat. =) I'll ask my wife if she got a picture of the finished piece and post it up.

Thanks for the help guys! Really really appreciate it.
 

Rick Granick

SPFG, Supreme Picture Framing God
Joined
Jun 30, 1999
Messages
18,942
Great! Glad that worked out. As I said, any odd behaviors of my Wizard have always been cured by doing that. Sometimes I just do it pre-emptively before starting it up.
Stands to reason that repeated movements/stop-start could cause misalignment of connectors like that occasionally, and you know how computers are... any little error can cause them to go a bit crazy.
:cool: Rick
 
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