Question What does your Order/Work Ticket look like?

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Pangolin

Pangolin

SGF, Supreme Grumble Framer
Joined
Feb 1, 2008
Posts
1,187
Loc
Columbus, Ohio
So, if you have created your own Order Forms / Work Tickets what do they look like?

I was reading the the thread about what shop systems everyone uses, and I was impressed.

I'm a one-person shop and the previous owner left me a disaster to re-organize and clean up. :help:
I've been here since September, but the whole shop is in varying degrees of disaster although there's plenty of room to work.
I've been using the work tickets that the previous guy created :vomit: , but I'm almost out and it's time to try to design new ones :icon21:, so I thought I'd check and see if anyone else has some ideas of what needs to be on a work order. Suggestions?
 
At the very least, items should be listed in an order that allows someone to know how to complete the job. For example, starting from the outside and going in:

Frame
Glass
Top Mat
Bottom Mat
Mounting

Seems basic, but one of the instructors for a class at WCAF shared his work order with the class, and there was no discernible order to it. Things were listed willy-nilly, and I would not have known how to complete the job from looking at it.
 
We work from the artwork out.

Artwork description
Image size - including border of ....
Mat width (overall, including extra mats/fillets)
(=) Glass size.


Mat ref(s)
Moulding ref

Fillet ref

Glass type

Needlework/other mounting method

Special/other Instructions


Total cost (itemised above)

Completion date.

Small print (We know where you live)
 
Check out www.columbiapublishing.com they publish the Library of Proffesional Picture Framing and have a book that has 14 different work order forms, cd roms with forms signs ect...

When ever a customer brings a form in from another shopI always get a copy just for the heck of it.
 
We just use a simple three part NCR standard invoice. Our logo is at the top, the words, in block letters are just under the logo, "WORK ORDER", that is a very important legal thing that you customer must sign and date.

Below that is is just like any large invoice. There is a column for the quantity, a large column to write out what it is the customer is purchasing, a column for unit price and a column for extended price.

At the very bottom is a space for all our terms and conditions. (the legal contract part) Then a place for the customer to sign and date it. (also important.)

We do not have pictures of little mats and all that stuff, we simply write out what the job entails, such as:

1- 24"X 36" # 261-314 (studio) (we usually draw a little profile of the moulding after that to help us identify it when we go to pull it.) and fit with double mat, 1/4" whatever, balance, whatever. 3" T&S (top and sides) 3 1/4" BTM (bottom) or if it was even all the way around we would put TGA (to go around)
Then whatever else we are doing to it, mounting or conserving, then the type of glass.

It's a very simple approach, any framer can understand it, I've used it since I've been in the industry.

John
2
 
These days we use the POS, but I'd be happy to e-mail you a copy of what we used to use. It was an Excel spreadsheet, complete with formulas to add it all up for you if you want to use it on the computer, or if you want to fill it out by hand (which we do for the other part of my business) simply print off 50 or so at a time.

Just e-mail me (instead of using the "private message" thingie here on the grumble.) bnstudio@cs.com
 
The link Randy Parrish meant to give you is www.columbapublishing.com. It is Vivian Kistler's web site for her publications about framing. While you're fishing around that site, you will probably find other books of interest.

Add me to the list of framers who use and recommend a professional Point Of Sale software system. If you would care to see how they work, stop in and I'll be pleased to meet you and show you the one we use. My shop is about 20 minutes from yours, about 2 miles east of I-270 in Pickerington.

You could also get plenty of information on all the popular brands at Mike Labbe's web site, www.getthepictureframing.com. He has done an excellent job of compiling a comparison chart of features.

If you feel a need to completely reorganize your order processing system, I have an 8-page, illustrated handout for a class called "Power Systems - Order Processing for Framers Who Hate Paperwork". It includes sample forms for Work Orders and Purchase Orders. If you want it, send an email request to ARTFRAME@att.net and I'll attach it to a reply.
 
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