Vista blue screen HELP!!!

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JbNormandog

JbNormandog

SGF, Supreme Grumble Framer
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Hi,

My laptop hung up for a while so after a few minutes I manually shut it down.

When I went to reboot I got the blue screen.

Tried to run the self fix and it comes back with Oxoooooo24

What should I do.

(I can't find the disc that came with it)

I can't start up in safe or any other mode.

Bob
 
Paul that sounds like the "bad sector" issue that Win95 had when it first came out. On install if it hit a "bad sector" on the HDD it would be like falling in quicksand, the OS had no where to go and just crashed.

The fix? Run Norton before install and "fix" bad sectors. I may be naive but I thought that NTFS was supposed to "see" beyond bad sectors.

OTHER BOB like the page says run chkdsk, which is the freeware version of Norton Check Disk. Use that or get a Norton recovery disk and boot on your CD. Oh and be glad you got a CD :) I got a netbook and there's no cd, just a handful of USB ports. They did send me a recovery disk :shrug: Should prove useful.... :)
 
Yea that sounds like a potentially failing or currupted hard drive. Vista isn't able to load the drivers for the hard drive.

The Vista DVD can repair and reinstall the missing drivers.

If it's a dell, and you dont have the DVD, they'll send it to you overnight at no charge. (even out of warrantee)

Mike
 
Gentlemen,
Thank you.

I will try to find the dvd at home, otherwise I will contact them for help.

Have a great weekend.

Bob
 
Mike Labbe @ GTP said:
If it's a dell, and you dont have the DVD, they'll send it to you overnight at no charge. (even out of warrantee)

Mike
Click to expand...
Really? I have an old machine that I was putting out to pasture, hence the netbook replacement :) How do I get them to put one in the mail? Overnight not needed.
 
I had that problem a couple times with my shop PC and it turned out to be a loose ribbon cable. Popped the case and pushed the cables in tightly and it was cured. I had done a system restore one time to fix it then it happened again about a month later. Jerry Ervin was a phone tech at one time for Dell and he is the one that told me that was the problem. He said it was a fairly common problem when he was a tech.
 
Makes sense, because that cable could be the one connecting the hard drive. And if loose, the operating system thinks the disk is failing.

I'd do that before anything else.
 
With mine it was an easy diagnosis since I was able to boot from the external hard drive which slides into a bay in the tower.
 
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