Tru Vue Glass

Goodman- Ian

Grumbler in Training
Joined
Nov 10, 2003
Posts
4
From
Maitland - Australia - NSW
I have been using Tru Vue conservation clear and reflection control glass 32x40" for approx 12months.
Over the last 6 months I have noticed a change in the way that the glass is packed in the box:

1. No rounded edges
2. The lites are reversed

This problem has been brought to the attention of the company in Australia wher i purchase this glass and they are unaware of the changes.

I Found this out the hard way by cutting one of my hands on a slipping edge of the glass.

I used to be able to take the lit out of the box and place it on the correct way on the wall cutter but no more.

I have emaild Tru Vue about this but so far they have not replied.

Does any one else have the same problem or is it only relevant to my operation?

I would appreciate your replies so that i can forward these on to one of the Australian distributors of Tru Vue Glass.
Thank you [/LIST]
 

Framerguy

PFG, Picture Framing God
Joined
Apr 12, 2001
Posts
7,261
From
Destin, Florida
Ian,

Welcome to the Grumble.

The sanded edges of CC glass disappeared a few years ago and I don't know why except for Tru-Vue cutting manufacturing costs, maybe. I liked the bevelled edges also but you have to get used to handling glass, whether bevelled or not, carefully. I use a pair of LJ gloves for glass handling both to protect from cuts and to keep fingerprints to a minimum on the glass when handling it.

Regarding how they box the glass, are kyou getting glass packed in both directions in the same box?? I haven't noticed that type of problem here in the States. There have been some posts about TV packing glass backwards from the direction that they used to pack glass. My suggestion is to simply open the opposite end of the box. The glass will be facing the direction you are comfortable seeing and you can return to your old patterns of handling it.

Framerguy
 
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