Tru Vue Glass Sample

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ArmyFramer

ArmyFramer

MGF, Master Grumble Framer
Joined
Oct 9, 2007
Posts
876
Loc
Ft Moore, GA
Business
Stanley's Framing
I just had a customer come in and try to buy my Tru Vue example off the wall? She said she liked the flower that was in it and asked me to put regular glass inand wanted to know when it would be ready! I stated I could make her something similar and she got upset? Help, what would you do?:icon9:
 
sell it to her and order another from TV....a sale is a sale!!!!
 
I have a small table in my gallery that holds sculpture or some other 3-D for sale. Yesterday two women were in and relentless in their effort to buy the table. I could have sold it five or six times by now. My wife got it years ago and we like it, don't want to sell it. Yanks off the customers, but sometimes just saying it is not for sale in a nice way is the only way to go. Can't always please everybody....
 
I've had people want to buy print sleeves from me. Go figure. The thing is, if this customer wants that sunflower, try to get her to go for the Museum Glass -- after all, isn't that the part of it that looks best? I can't understand why someone would see a display showing three kinds of glass, and then want a fourth kind, not displayed, and inferior to the three on display!
 
Seems like this came up a while back and someone had posted as to what the name and source of the print was. Maybe they will do so again. Maybe call Tru-vue and ask them who the print is by.

Not condemning anyone who would sell it and then re-order another one for free from Tru-vue, but I don't think that is their intention. I wouldn't feel right about doing that, myself.


I also have a display piece (Frog Butler Table) that umpteen people have wanted to buy the first couple of years I was open. I finally put a price on it (reasonable) and haven't had anyone ask about it since. :shrug:
 
ArmyFramer said:
I stated I could make her something similar and she got upset? Help, what would you do?:icon9:
Click to expand...

It never ceases to amaze me what will cause people to "get upset" ... there are so many real problems in this world that it's bizarre that someone can get so focused on something so trivial as a cheap piece of "art"! Sad, sad, sad!

Sell the sucker to her, charge her a premium for the dis-assembly and refit.
 
sell it

I sold mine a few months ago to a woman, it was the gerbera daisy display from Larson. She came back and wanted two more just like it. I found two more prints for her and framed the other two in a cordinating way. (because the moulding was discontinued)
Make a few bucks. Sell it. You can get another one for free from TrueVue.
 
At one time I could buy framed prints from my L Juhl distributor as props to sell the range - radiance/whatever, for less than the actual material costs.

Used to have to re-order them all the time.

Sell it!
 
Either sell it to her or buy the print from Ed. Limited (#4774 "Radiance" by Harold Feinstein) and frame it for her (I've ordered it because I've had people who liked the image). And if she likes that style, Ed. Ltd. has other images by that artist.
 
Sell it! Make sure though that you upgrade her to a fillet, suede mat and museum glass. Oh, and maybe a stacked frame?:D:D:D
 
Kris, my wife (always the peace maker) talked her into a similar shadow box with a single flower, with MG and a suede mat. She is the obvious sales person in the shop, I'm just the monkey in back they let out every now and then. Thanks for all the input from everyone. I will be making another one, which will probaly sit on the wall for the next few years!
 
At WCAF, in the Tru-Vue's latest "sample", wasn't an actual flower-next-to-a-flower....but two silk flowers.! Today's silk flowers are so lifelike, and my plan is to be able to sell that whenever I'm asked....and with just the print of Gerbera Daisy, I'm asked! The tassles....are a WOW!-factor, expecially after I used a silver sharpy to draw an arrow down on the museum glass side. Repeat customers started mentioning that..."We wondered why you had glass on one side and not on the other...." and with that silver arrow....then I had to, daily, clean off the fingerprints, and my Museum glass sales soared. And then the Museum Glass Promo started, and made it easier to talk about it. But no-one ever wanted to buy the tassle display, as Baer mentoned. They sure do like the Daisies! Have sold a couple now.....with museum glass. Can't figure it out, 'cept maybe they like that they don't have to water the thing!
 
Heck, if they want my lights or my tools, if it is in my shop, it has a price. I get up in the morning to get their money, as long as it's legal, I will sell it.

John
 
ArmyFramer said:
I just had a customer come in and try to buy my Tru Vue example off the wall? She said she liked the flower that was in it and asked me to put regular glass inand wanted to know when it would be ready! I stated I could make her something similar and she got upset? Help, what would you do?:icon9:
Click to expand...

My first thought was screw it, sell it to her. You can always order another and it's easy money.

Today changed my mind.

I'm in Colorado opening a store and they have that yellow flower merchandiser and I noticed something looked off. Upon closer inspection it became obvious that the reflection control glass was installed backwards with the etched side towards the artwork. Hmmph.

So we took it off the wall to just flip it around, no big deal, right? Wrong. When we opened it up we found that the glass had been hot glued into the frame. :icon9: No way were we going to screw around with that. Monday morning means a call to the Larson rep for a new one.
 
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