Hi Anne
I'm sorry to hear that your PC is under the weather.
This is a serious issue and one that you should probably call technical support for, once you have the new PC up and running. (antivirus scanner installed, internet access set up/working, printer drivers loaded, etc)
I would be very careful to make sure that you have a supply of daily backups from the system that is about to fail. I would also make sure that the old pc is up to date with the current version (currently 4.33) The daily backup includes all databases (tickets, users, mouldings, mats, prices, art items, etc) - but not the program files.
If the old machine has a CD burner, it might be a good idea to exit the program and burn a CD containing the C:\LifeSaver\ folder. (an extra backup, just in case, to get any logo or extra files)
The usual procedure is to install from the (older) CD that you have, do an online update to bring it to the current version, and then RESTORE your databases from your daily backup to the new machine. It's a quick process that they can walk you through over the phone, if necessary. If you don't have an install CD, they can mail you one or make a file available online.
If this is something you are doing Sunday while they may be closed, email and i'll be glad to help.
Best regards,
Mike