- Joined
- Jun 16, 2000
- Posts
- 16,957
We have struggled with getting new POS systems for quite a while. We have labored through our old system that is renowned for their less than spectacular customer service.
We narrowed our choices down to two and struggled with the decision. Both were more than acceptable and had wonderfully talented people, but we pulled the trigger and went with Lifesaver.
And here is why
We always include the staff's in these decisions-they use the systems more than I and they are all infinitely more qualified than I to make those decisions. They downloaded the demos and played with them, and for every benefit favoring one was an offsetting benefit for the other
Right up until they factored in the Picture it First option, then the tipping point went big time.
So, the staff says "Do it" and I do
And, here is the Congrats to Paul and Mike. I simply said "Guys, help me make this as turnkey as possible"
I got notification that Dell shipped new systems to Lifesaver, we sent the necessary files and we expect a delivery next week.
They both took the guessing out and made it as effortlessly as possible. I have a staff that is completely comfortable with their recommendation and is now developing some marketing strategies to maximize this new Picture it First option. One idea included installing a 52" Plasma Flat screen to give that "Steven Spielberg" effect-yeah, like that's gonna happen. Nothing creates excitement more than letting them "run with the ball"
All in all, it could not have been more easy for me and soon I will look like I made another "genuis" decision.
Actually, they made it so easy that the toughest decision I had to make was to determine whether it went on my Southwest Visa or AMEX
Thanks to both for their help
Now, the next help will be from my young and talented staff teaching this "old dog" a few new tricks
We narrowed our choices down to two and struggled with the decision. Both were more than acceptable and had wonderfully talented people, but we pulled the trigger and went with Lifesaver.
And here is why
We always include the staff's in these decisions-they use the systems more than I and they are all infinitely more qualified than I to make those decisions. They downloaded the demos and played with them, and for every benefit favoring one was an offsetting benefit for the other
Right up until they factored in the Picture it First option, then the tipping point went big time.
So, the staff says "Do it" and I do
And, here is the Congrats to Paul and Mike. I simply said "Guys, help me make this as turnkey as possible"
I got notification that Dell shipped new systems to Lifesaver, we sent the necessary files and we expect a delivery next week.
They both took the guessing out and made it as effortlessly as possible. I have a staff that is completely comfortable with their recommendation and is now developing some marketing strategies to maximize this new Picture it First option. One idea included installing a 52" Plasma Flat screen to give that "Steven Spielberg" effect-yeah, like that's gonna happen. Nothing creates excitement more than letting them "run with the ball"
All in all, it could not have been more easy for me and soon I will look like I made another "genuis" decision.
Actually, they made it so easy that the toughest decision I had to make was to determine whether it went on my Southwest Visa or AMEX
Thanks to both for their help
Now, the next help will be from my young and talented staff teaching this "old dog" a few new tricks