Store Windows - the most under used Advertising Tool in the framing industry
From my observations calling on retail frame shops for 22 years a well decorated store window is directly related to the success and profitability of the shop. My customers that regularly change their windows at least every 30 to 60 days are the ones that buy the most product from us, pay their bills the most promptly, drive the best cars and go on the most holidays. If a personal friend asks me where to take their framing, for some "unusual" reason these shops are always on the list of recommended framers. I am convinced that a widow display reflects the competence, enthusiasm and the "inner" feelings of the store inside. I am sure that someone will come forward describing the store that does poor quality framing with great window displays, but that would be the exception rather than the rule.
The window is probably as important or even more important than your yellow pages ad. The customers with the best looking windows are generally the ones that hire a freelance store window decorator to regularly change the displays. Most frame shops are probably too cheap to do this, but it pays off in customers walking in the door. The window display professional has a load of props that they "can" use and they quickly and efficiently change the window with little disruption.
I think that a store's window display can "speak" to your customer almost more than any other form or advertising.
Just as framers espouse the fact that you should bring your framing to a "professional" framer who understands your needs and wants, go to a "professional" to do your windows unless you have a valuable talent for doing windows. If you have that talent to do store windows you would probably make more money doing that, rather than framing.
The best windows change with the seasons and with the various holidays and family event days used as themes. But there are many displays that show types of art, artists and types of framing such as shadowboxes, mirrors etc. There appears to be no limit to the themes used by the better stores.
It has astounded me over the years how poor window displays generally are in this industry. If you want to look at good frame shop window displays in your area ask the next two reps who call on you for a list of the customers with the best store windows in the area that you can go and visit. You might be surprised how short the list is. If you cannot get out of the store buy your favorite rep a disposable camera and ask him to bring it back on his next call to you with a full roll of photos of the best frame shop windows he has seen.
Alan Sturgess
------------------
Accent Art Distributors Ltd
40 East 60th Avenue, Vancouver Canada, eh!
"The Retailer's Wholesaler, Not the Retailing Wholesaler."
Distributor Member of National Distributor Network
http://www.ndnframing.com
Check NDN Web site for a NDN Distributor in your area.
[This message has been edited by Alan Sturgess (edited July 21, 2001).]