Rozmataz
SGF, Supreme Grumble Framer
Oh, what a nail biter thread.
I am so glad it turned out for the best John.
Roz
I am so glad it turned out for the best John.
Roz
STICKY WICKET # 1 How would you handle this?
- Thread starter JRB
- Start date
j Paul
PFG, Picture Framing God
John, why don't you compose a letter of appreciation to Godard, post it here and all of the Grumblers that would like to can sign it in appreciation and it can be forwarded to them. Let them know as a community of Professional Framers we appreciate companies such as theirs.
I'll sign it.
I'll sign it.
Paul N
SPFG, Supreme Picture Framing God
Glad it worked out after all this, John! This is a real thriller!!
And like someone else mentioned before, are you going to dry-mount it - with extra heat....
??
You deserve a vacation and a few drinks!
And like someone else mentioned before, are you going to dry-mount it - with extra heat....
??You deserve a vacation and a few drinks!
Well, things can change fast in the wonderful world of good fortune.
It is not a done deal any longer. As soon as I hit "enter" on my keyboard to make my last post praising them, the phone rang, you guessed it, it was The Godard Company. They have had a change of heart once again.
They will send me a letter explaining the situation to my customer, they will also let my customer pick a different print, they will sell me the print at their cost. Myself, I think that is generous of them, considering that they are not obligated to do anything at all.
The one thing they said they can not do, is let me have a copy of the print in question.
Apparently there is an ongoing investigation at the printers as they attempt to get to the bottom of this. The print itself is a protected edition and they can not let me have one, at all. I pleaded with them to reconsider, and I hope they will. Once again, it's another cliff hanger, yet I can not blame The Godard Company.
I was the one who screwed up the print in the first place, not them. They really have been great in their attempts to help me through this, and I do appreciate it.
John
It is not a done deal any longer. As soon as I hit "enter" on my keyboard to make my last post praising them, the phone rang, you guessed it, it was The Godard Company. They have had a change of heart once again.
They will send me a letter explaining the situation to my customer, they will also let my customer pick a different print, they will sell me the print at their cost. Myself, I think that is generous of them, considering that they are not obligated to do anything at all.
The one thing they said they can not do, is let me have a copy of the print in question.
Apparently there is an ongoing investigation at the printers as they attempt to get to the bottom of this. The print itself is a protected edition and they can not let me have one, at all. I pleaded with them to reconsider, and I hope they will. Once again, it's another cliff hanger, yet I can not blame The Godard Company.
I was the one who screwed up the print in the first place, not them. They really have been great in their attempts to help me through this, and I do appreciate it.
John
Framerguy
PFG, Picture Framing God
Jeez, John, you have any fingernails left?? I would have mine chewed down to my elbows by now!!
I never thought that a cheap quality inkjet print could cause somebody so much strife. If this is such a valuable protected print on canvas, how come it is available on a number of gallery websites and at least 2 of them have it listed at a sale price??
Man, I really hope that this whole affair works out for you and your customer. It seems like both of you have been hornswoggled in one way or another.
Framerguy
I never thought that a cheap quality inkjet print could cause somebody so much strife. If this is such a valuable protected print on canvas, how come it is available on a number of gallery websites and at least 2 of them have it listed at a sale price??
Man, I really hope that this whole affair works out for you and your customer. It seems like both of you have been hornswoggled in one way or another.
Framerguy
