Exactly how much patients should I have with one of my 2 suppliers. I have had about 4 bad experiences with this company in a month. When is enough, enough? I am really really tempted to mail their samples back to them. This latest escapade has extended across the counter to my customer. I ordered the number THEY PUT ON THE SAMPLE. I used and sold it. The customer calls and said “Jay, that’s not the right moulding. The one I picked out had gold around the inside.” Now this is something I should have noticed but I didn’t. When I looked at my invoice, the number matched what I wanted to buy. However I don’t even have a sample for the one they sent me. To top it off now they don’t even have in stock the one I wanted to order in the first place. In a minute I have to tell this guy that I screwed up and furthermore I will be getting a moulding in soon and I have no idea what it looks like. SIGH.