Replacing glass in a jersey shadowbox... eeee

[Rozmataz]

Redo's are such a pain...

What would you do on this: Customer brought in jersey shadowbox and glass had been broken by kids. I suggested plexi and he said, no I want glass.

I had a heck of a time getting the old/broken glass out of the package but had to before I started taking it apart. THen to remove the air driven STAPLES from the back of the foamcore - that alone took me more than an hour of careful attention and most of them broke. (Have I mentioned how much I hate redoing packages like this?)

The inner package has a foamcore with mat adherred on the rabbets to hold the glass in place, which I removed each side in one piece (phew) - and it is in acceptable condition - I could reuse it without redoing.

I want to put plexi in. I also want to make the side pieces shorter so the back of the piece doesn't stick out beyond the moulding.

Am I making more work for myself than I need to?

Rozzie in a tizzie

 

[Handy]

Roz, if the customer wants glass, then you should give him glass.

I know that these kinds of joba are a PITA - but the thing is that many times you don't know that until you start doing it and then you realize that you should have charged more!!!

 

[Dave]

I don't know of any easier way, but, unless you think you'll anger your customer, I'd call one more time about the plexi.

The only way to charge on this is time and material (the glazing).

I just finished a jersey box that the customer wanted museum glass on, but didn't want to go the extra step to Optimum Acrylic. It came out beautiful and it looks like you could just reach in and take the jersey off the custom wooden hanger. I warned him not to let any children around it because of the danger of the glass breaking.

I hope he heeds my warning.


Dave Makielski

 

[Doug Gemmell]

In discussing glazing choices with customers, I try not to use the term "plexiglas" or even worse "plex" or "plexi". I still slip occasionally but acrylic sounds so much better, and it is! (our work orders still have "plex" as a choice but the next batch I order won't!)

Many customers think cheap and yellow when they think plexiglas, as in the old poster frames.

It's up to me to explain to them how good the acrylic product is...that museums use it, that it's not flimsy and doesn't yellow like the old stuff....etc.

I have a much better chance of convincing them to use acrylic when I remember to use the proper name for the product.

 

[Greg Fremstad]

Gee, it's too bad they didn't use FrameSpace to frame that jersey because replacing the glass would have taken about 3 minutes.

 

[Val]

Quote by Doug: "It's up to me to explain to them how good the acrylic product is...that museums use it, that it's not flimsy and doesn't yellow like the old stuff....etc."

Do you have something framed in your shop with acrylic to show them how good it is? That's the best way to convince them that I've found.

 

[Doug Gemmell]

I do Val...pieces framed with regular and non-glare acrylic. Don't have the museum displayed yet but plan to.

 

[Steven6095]

plexiglass is always sold as "framing acrylic"

 

[imaluma]

Does anyone know about the processes of manufacturing today's acrylic that makes it so much better than the old stuff? Like some sort of chemical makeup or ingredients that make it less brittle? I'd really like to have some specific background knowledge as to WHY it's better. Not everyone will accept 'Trust me, I knoe it's better". Even if they don't understand what you're talking about they'll appreciate your knowledge.