Anybody had any experience with these folks?
I was sent their by Lieberman's to get some canvas transfers done that Lieberman's didn't handle. I'm withholding a total rant at this point, but they have missed two promised ship dates and my client is not a happy camper.
I have been in contact with their customer service, and have requested a firm ship date from their production manager, but they have not returned my call. I asked to talk with someone in higher authority than the customer service contact, and they said I couldn't talk directly with them...
So anybody out there have anything that might ease my mind about these folk? I'm afraid my client is going to come in and ask for their depost and the cost of the posters (which they bought on-line) back.
I was sent their by Lieberman's to get some canvas transfers done that Lieberman's didn't handle. I'm withholding a total rant at this point, but they have missed two promised ship dates and my client is not a happy camper.
I have been in contact with their customer service, and have requested a firm ship date from their production manager, but they have not returned my call. I asked to talk with someone in higher authority than the customer service contact, and they said I couldn't talk directly with them...

So anybody out there have anything that might ease my mind about these folk? I'm afraid my client is going to come in and ask for their depost and the cost of the posters (which they bought on-line) back.
