Rant: Fax marketing

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wpfay

Judgmental Terrier Manager
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Jacksonville Beach, FL USA
Business
Sunshine Frames
For the 4th time I have received a fax advertisement from Frame It and Company, Inc. Each time I have received a fax from them I have written them via email and requested that they remove my name from their list.
I do not like having my resources used to promote some other business without consent.

Sure, its only a few pennies for paper and ink, but I find it a violation of my privacy.

Is there any recourse, other than to continue insisting that they stop.
 
I haven't gotten any from them, but I get "investment advice" and "vacation specials" and "low interest mortgage" faxes all the time. There was a number on one of them to "stop" them.

The one time I tried, I swear the number doubled for a while.

I just ignore them now. <sigh>
 
I got one from Frame It yesterday. These spam faxes usually have a # to call to stop the faxes. I always call, but keep getting the same ad, same # but different "company" name. Frame It had no Stop-It number.

Where do they get our fax #, anyway, epecially Frame It?? My fax number isn't listed publically anywhere. I wonder if non-art-related businesses get Frame It faxes, too?

I'm hoping if I ignore, it, Frame It will just go away.
 
Our fax machine software runs through our pc, and there is a "block fax number" option - we do that every time a new one appears.

It helps.
 
I once had a local company continue to fax me info that I didn't want. I called them to let them know but the faxes continued.

I typed in big block letters:
STOP
FAXING
THIS
NUMBER
on the computer on three sheets of paper. I found out that the offending faxer closed at 6 PM.
At 8:00 one night I taped the 3 sheets together and started feeding it into my fax machine. I dialed their fax # as it started faxing I taped the ends together making a continuous loop.

The fax ran all night long. The next morning I got a call that they were annoyed at receiving dozens of pages of faxes on their machine(would have been more but their machine ran out of paper).

So I told them "well maybe now you'll understand my request for no more faxes" I haven't heard or received a thing from them ever again.

Ah, communication !!!
 
When I subscribe to any of our fine industry publications, I avoid putting down a fax number.

To date, I have not received a single fax.

Hmmm.
shutup.gif
 
Here is the company contact info. Call them and b*tch]
Frame it and company
Tel: 718-768-7375 * Fax: 718-965-4049
Toll Free: 1-888-768-7375
 
Tim - I like that idea... and it obviously worked -

<MARQUEE>REALLY WELL REALLY WELL REALLY WELL REALLY WELL</MARQUEE>

Roz
 
I get random junk faxes through a stand-alone machine at home and they never have anything to do with framing. I think they're just fishing, since that number isn't listed anywhere.

I save them up and call all the take-me-off-your-list numbers in a batch. It seems to work in the sense that I usually don't get more faxes form the same spammer.

They generally are promoting health insurance, investment opportunities or vacation packages. Sometimes loan offers.
 
It is actually illegal to send faxes when a company has been asked not to. I heard of a guy who increased his revenue significantly by learning how to track a company down, threaten to sue, and settle out of court. Of course, I'd rather spend my time framing.
 
Tim Hayes gets my vote on the most original and surest way to make those parasites stop faxing!

Or, disconnect the fax machine line except when you know a certain fax is coming through. Works for me.
 
Originally posted by Paul N:

Or, disconnect the fax machine line except when you know a certain fax is coming through. Works for me.
Click to expand...
Paul, you're a genius...what a concept...I'm gonna try that one. And maybe Tim's idea too,

Then again, if I do what Paul said, I won't have to do what Tim said...right?
 
<a href="http://www.thegrumble.com/cgibin/ultimatebb.cgi?ubb=get_topic;f=5;t=000309;p=1" target="_blank"> INCOMING FAX <HR>
PLEASE DO NOT CLICK ON THIS UNSOLICITED LINK UNLESS YOU WANT TO KNOW WHAT IT IS
<HR></a>
 
No fax number listed on business cards
Fax number removed from any advertising
Fax machine unplugged - get a quick release gizmo that lets you plug and unplug
Tried calling all those numbers that tell you they will stop calling but they never do
It has been a year and we have reduced our incoming faxes by 90%

There is light at the end of the tunnel

I love the continueous roll idea but I can never get the other fax number

Lynn
 
Frame It and Company Inc:
Fax number:
1-718-965-4049
(A Brooklyn, NY number)


Go for it, Lynn!
thumbsup.gif
(Man, am I tempted!!)
 
Computer fax modem on the receive side solved the problem for us. We use a cheap fax machine as a transmit only device.

I save the solicitation faxes and about twice a year print them to a PDF file, save all to a CD and mail to the Idaho Attorney General who has successfully prosecuted FAX SPAMMERS using the Idaho unsolicited electronic communications statutes.
 
Originally posted by Peter Ackerman:
Here is the company contact info. Call them and b*tch]
Frame it and company
Tel: 718-768-7375 * Fax: 718-965-4049
Toll Free: 1-888-768-7375
Click to expand...
Well, I did. I left a message yesterday asking someone to please call and explain exactly what they do, and why are they fax-advertising framing to a frame shop! This morning I got a call from Jerry Greenberg (owner?) apologizing if I was offended, and explained what they offer us as framing businesses:

Besides a "hefty discount" on art, considered wholesale prices, from several major publishers, they offer framing services for projects we might not want to handle, say 200-300 frames for a hotel, for example. If we wanted a specific Studio or LJ moulding or Roma or Decor or Nielsen (for instance) moulding, Bainbridge or crescent matting, stretch canvases they will do it for you so you don't tie up space/time in your shop. Order the art, tell them how you want it framed. "Like Lieberman's", he said.

He said they have approx 27,000 fax numbers to frame shops across the country and have a "very aggressive" advertising campaign this way.

Here is Frame It and Company's website, but it's mostly about the art sales, not the framing.

They are members of PPFA.

Mr. Greenberg seemed to be a very nice man "even if I am a New Yorker" he said! He said if anyone would like more information about Frame It, please call him at the number that Mr. Ackerman listed above, he will be happy to answer any questions.

So...has anyone ever sought services from Frame It and Company, and if so, what was your experience? He said he will be watching the G to see how we feel about their fax advertising campaign.

I also got a "Frame It and Company" postcard in the mail last week. Can't find it now.
 
PPFA member and junk-faxer at the same time?? Sounds like grounds for losing his membership, if you ask me.

Also, junk-faxing and "nice man" should not be used in the same sentence.
 
I have used Frame It to order posters from catalogs and have had positive experiences. Prints came in a normal time frame and not damaged. Canvas transfers are fine too. Usually when I fax in my order late at night, they will fax back a confirmation of the order the next morning. I have no problems with them.

However I have tried diligently to get the unsolicited faxes stopped at home and at work. I even called our local state representative for help on the issue. For the most part all seems to have slowed down. At home the phone is in my bedroom and for awhile I was getting ringing several times a night from the fax attempts. I never advertised my number anywhere as a fax line! This happened while we had some loved ones in the hospital for about a year. Literally a nightmare!

I think that unsolicited faxes just anger the recipients, and legitimate companies might want to choose an alternate marketing plan.
 
I asked him if they purchase a fax list from somewhere. He said they do not purchase, but hire "college kids" to search for "related fax numbers that are out there", wherever "out there" is. Wouldn't tell me exactly where they get our fax numbers from. That part bothers me.

He said if you want the faxes to stop, simply call the 1-888-768-7375 number and say so.
 
It seems obvious that he doesn't care about state and federal statutes involving unsolicited fax communications. Federal statutes is one reason the PPFA requires a shop to "opt in" rather than "opt out".

Our Attorney General has made it very clear that no one should every call the "Opt Out" phone number on a fax because that only confirms a valid fax number for further junk.

At least now I have legitimate contact info to send to the Attorney General for one Junker.
 
Computer fax modem on the receive side solved the problem for us. We use a cheap fax machine as a transmit only device.

I save the solicitation faxes and about twice a year print them to a PDF file, save all to a CD and mail to the Idaho Attorney General who has successfully prosecuted FAX SPAMMERS using the Idaho unsolicited electronic communications statutes.
Click to expand...
I am actually using a service that provides fax and voicemail. The cost is only around $10 per mo. (much less than a seperate fax line, but it has it's own incoming number). This enables me to view, print, and save my faxes from any computer with internet access. The voicemail is forwarded after a set number of rings ( a standard feature with my phone company) to the other number. This allows me to have a fairly nice system without the steady inflow and cost of trash faxes and at a much lower rate than most would expect for a seperate fax #. You can see more info on the service I use at www.accessline.com if interested.

QB :D
 
I came in the other day and found a fax from them and I called the number and asked how to get OFF their fax list. The guy said he would do that for me right then. We will now see if I get another from them. If I do... it's the fax loop for them!! ARRRGH!!
 
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