I feel like the customer who screams "Are You Out Of Your Mind??!!"
My workshop notebook won't start Windows. I changed a setting (if it ain't broke, don't fix it) and it won't let me in. I've forgotten everything I ever knew about SafeMode so I called Dell, got shuffled for a couple of hours before someone 'fessed up about tech support, and then got told that Dell OnCall was $50. for one month, or $99. for one year. I thought this was just good old tech support for the computer. (Insert the naive icon here.)
I called this morning to enlist. That's when they told me it was $239. for one year, four problems only. (The fifth one is ANOTHER! $249.??) OR I can pay them $99. right now for one answer. Am I crazy? Now I know things have changed, but YOU WANT HOW MUCH? H e ll, all I need is a smart teenager.
Is this the current going jenny for this stuff? Meantime, I guess I'll be calling the Geek Squad or something and probably have another attack of the vapors.
What do you all have and am I totally out-of-line??
My workshop notebook won't start Windows. I changed a setting (if it ain't broke, don't fix it) and it won't let me in. I've forgotten everything I ever knew about SafeMode so I called Dell, got shuffled for a couple of hours before someone 'fessed up about tech support, and then got told that Dell OnCall was $50. for one month, or $99. for one year. I thought this was just good old tech support for the computer. (Insert the naive icon here.)
I called this morning to enlist. That's when they told me it was $239. for one year, four problems only. (The fifth one is ANOTHER! $249.??) OR I can pay them $99. right now for one answer. Am I crazy? Now I know things have changed, but YOU WANT HOW MUCH? H e ll, all I need is a smart teenager.
Is this the current going jenny for this stuff? Meantime, I guess I'll be calling the Geek Squad or something and probably have another attack of the vapors.
What do you all have and am I totally out-of-line??