I believe they farm the work out to India for $1/hour. According to the dealer list on their web site, they seem to work almost exclusively through the Fastframe chain.
http://www.pixitphoto.com/ is the official page.
We use a company called Digital Custom and these folks have literally bent over backwards (free $100 gift certificate to try them, samples, frequent contact to make sure we dont have any questions, marketing material, etc). They were at the Atlanta framing show, just behind Lifesaver, and this is where we discovered them.
You have the option of mailing the stuff in with a postage paid envelope or doing it through their website with a very flexible interface.
We scanned a 40yo wedding photo of my parents which was stuck to the non u/v glass and SERIOUSLY faded. The result was very inexpensive and came back looking better than it probably did originally.
http://www.image-edit.com/ 651-436-2346
If you contact them, tell Dave Veilleux I said hi! They offer a free trial for framers if they inquire by telephone. (show special/not mentioned on the website) I just spoke with him by telephone and he gave permission to extend the offer to anyone from the Grumble, even through the trade show is long gone. He will also be signing up to become a grumbler.
Mike
PS: I revised this post to reflect the extension of the show special/confirmation of free trial.
[ 10-20-2004, 01:16 PM: Message edited by: Mike-L@GTP ]