Framer,
Thank you for the update, we are always happy to hear nice comments about the new machine. There were some rumblings earlier this year that our competition doubted our ability to actually deliver the new 8000, hopefully your post puts that rumor to rest.
Bob and Maryann, scheduling the delivery of these things is a tricky matter and I have learned quite a bit about making promises. Although my intentions were always the best, my common sense wasn't working at full speed.
We made a determination after the first two tradeshows that we were going to be inundated with orders for upgrades as well as new orders (bad forecasting on my part). We felt that from a priority standpoint we should try to give some preference to new orders since those customers didn't have a machine to use. Maryann validated this with her comment that the old machine still cuts well but she is looking forward to the new machine. So we have limited the number of machines going to upgrade customers each week so that we can get new customers something to cut with. In some instances, we have shipped a Model 5000 to a new customer just to hold them until their Model 8000 is ready. Just for information purposes, we have taken nearly 400 orders since January (the majority are new orders) but we are on track to get them all out by mid-summer. It's amazing, we currently ship 15 machines per week, with our goal to be 25 per week by mid-May. That is based on a normal day-shift operation with existing staff. If we find we need to accelerate our shipping, we can easily bring in temporary staff or add a second shift. It doesn't look like either of those two scenarios will be necessary.
We still keep a priority placement for the upgrade customers based on when you ordered and when all the appropriate paperwork and deposits were completed. I checked and both of you are on the schedule for delivery in the next few weeks. By the way when is your birthday Maryann? If I promised delivery by your birthday and we don't make it, I will personally send you a "present" to make up for my faux pas. As for you Bob, if I promised a delivery date that we didn't make, let me know and I will pay penance for that as well.
For others of you who have ordered your machines, I want to say thank you for your patience and I think I am safe in saying, your new machine will be worth the wait.