New Computer w/ Win7 Recognize me as Admin.

Amy McCray

SGF, Supreme Grumble Framer
Joined
Dec 3, 2002
Posts
2,780
Loc
North Prairie, WI
Grrrrrrrr. Of course this isn't a Mac, so that explains my frustration. I am trying to load software on the new HP Windows 7, 64 bit computer and every time I attempt to do so, I get a Window that says I am not allowed to do so without permission from the Administrator.

I AM the Administrator!!! I have put a password on the Admin. account and taken it off (restart each time). Neither way allows me to get Access!

I would be sooooo grateful to anyone who could please give me the Secret Decoder Ring answer to this idiotic problem!!!!

Thank you, Thank you!
 
Are you sure it's not just a YES/NO warning box, warning you that installing this program requires administrator access? (as a potential security risk/to make sure you trust it)

If so, click Y, and it will install fine.

Mike
 
If you're really stuck, i'll be glad to tie into the computer and take a look from remote.

Mike
 
Unfortunately, doesn't offer a yes/no. Nor does it offer to even input the Admin. password! It just says I have to obtain permission from the Admin to continue but that's it. Doesn't allow to go to any other window at all.

Would be glad to have you tie in if you have time. You'll have to walk me through how you do that. Am just heading back out for a bit though. Will be back in about 30 minutes, which wouldn't be until close to 9:00pm your time. Can do tomorrow too. I'll PM my phone no. to you.

Thanks!!!
 
While you might be an administrator, you are probably signed in as a normal user which doesn't have admin rights - confusing - right?.

Right click on the installation program and among the menu items you should see "Run as Administrator" as one of the options. Choose that option and all should be good.
 
You're right - it's confusing!!

I have right clicked on everything under the sun and Run as Administrator never comes up.

For example, I tried to get into Chat. It requires a Java add-on. I tried to download and it failed. There was no access to anything that said Run as Admin.

Same thing on everything else I have attempted to download over the Internet.

I did go into the Windows Firewall settings and added Firefox so I thought that would take care of everything but it hasn't. Oh wait . . . did I do a restart? I did so many now I don't specifically recall. I'm pretty sure I did but will do again now and see if that makes a difference. brb
 
What exactly are you trying to install? More details are needed.

If it is an installation program, it will be an executable program that has a file extension that ends in .exe. Some install programs might end in .msi. If it is an .msi you will probably get a popup asking for permission to install rather than having a "RAS" Right Click item.

Whatever it is that you are trying to install will either be an icon or in a file list. If you right click on the executable program icon or the name in the list, it will have a "Run as Administrator" item. If it doesn't then I don't know what you are trying to install. On my computer running W7 every executable install program I have, has a "Run as Administrator" item when I right click.

Let us know what it is you are trying to install (the full name of the program including the extension - hopefully you have file extensions enabled in list or detail view) or a screen shot showing us what you are trying to do.

So let us know step by step exactly what you are doing.
 
Have you tried going into the control panel from the start menu and look at user accounts. You may be set up so you are logging in under a user rather than the Administrator.
 
:cool: HOLY SMOKES I FIGURED IT OUT! Sorry for the shouting but have been working at this for Hours! WHOO HOO.

Ok, I was attempting to do the "Run as Administrator" thing from the wrong location of the .exe file. I finally figured it out by accident while I was taking screen shots of the error screens in preparation of showing you exactly what I was attempting and what it was coming back with as an error.

Then all at once I tried One More Thing and it worked!! I think I have everything downloaded that I need now and finished off with Kaspersky so hopefully I'm good to go. Unless the computer gremlins get me overnight.

Jeff, good thought - but there aren't any other User Accounts set up so Admin is the only one. Dick is the only user and I just come in once-in-awhile to fix things. What a joke, eh?

I gotta tell ya, all of this is a WHOLE LOT Easier on a Mac!! Now all I have to do is convince Dick to make the big switcharoo and leave this Windows "stuff" behind - which isn't going to happen in my lifetime.

Again, all of you have my Profound Thanks and Appreciation for ultimately guiding me to success.

Have a great day (tomorrow). I'm hitting the sack now that I have this conquered - shhhhh, don't want to jinx everything.
 
I gotta tell ya, all of this is a WHOLE LOT Easier on a Mac!! Now all I have to do is convince Dick to make the big switcharoo and leave this Windows "stuff" behind - which isn't going to happen in my lifetime.

Easier or just done a different way. I have never had a problem loading anything on a PC. Only thing ever needed has been an Admin Password on a protected computer. You may just be working your PC sideways after all of your Mac use.
 
I just swapped over to my first mac about 6 months ago. So far, it seems just as buggy as a PC to me. It actually glitched as I typed my reply and I had to restart it :icon9: I think Jeff's comment about running it sideways is probably pretty true. Some tasks that are easy for me on a PC require someone showing me how on a mac. Once you get into it a bit you'll get it. Then you'll see the Apple slogan "it just works" wasn't the whole statement. It should have been "It just works as well as a PC" haha
 
Sideways!!! Now you tell me. If I had only known, I would have pulled it down off from the ceiling after I gave it "the boot". ha ha

Well I'm ambidextrous in many things, so guess I might as well apply it to PC's and Mac's too. It's gonna be painful though! :popc:

Brian, when I first started using a Mac in '87 I thought I would die and wanted my IBM system back something awful. Had to use it for work though so there was no option. All the people there told me, "just wait, once you get the hang of it you'll never go back". I have to say, that has proven to be very true and it didn't take long at all. So hang in there, You'll like it!! (i hope)
 
Amy, I'm going to feel your pain. My brother is my computer guru and I had to scrape him from the ceiling last week as he related his experience trying to move data from WinXP to Win7. His end take: you can't. Maybe the guys here will help me understand that: Jeff? Larry? Mike?

When MS suspends support for XP in 2014, he says you won't be able to transfer your data to Win7. He found that you could buy a Vista disc with a key and use that, but without that, your data is not transferable. Did he mean you couldn't transfer data without the original installation disks?? Or not transfer it at all?

Is that correct??

And Amy, I'm thinking of doing Outlook rather than Express, but with your story about Sign In as an Adminstrator, I'm rethinking. (I've seen that before and it terrifies me as I don't have a clue how I did that years ago!)

Cathie
 
When MS suspends support for XP in 2014, he says you won't be able to transfer your data to Win7. He found that you could buy a Vista disc with a key and use that, but without that, your data is not transferable. Did he mean you couldn't transfer data without the original installation disks?? Or not transfer it at all?

What do you mean by 'data'? Spreadsheets, Word Processing files, databases, email databases, ..............? Something isn't making sense here. Can you be more specific as to what isn't transferable?

I run XP on my shop PC (older PC) and Win7 Ultimate at home and move data back and forth at will (via DropBox and USB drives). What is it that is so tied to XP that it can't be moved. I have used XP since it first came out in 2001 (on several PCs) and have access to everything bit of data I ever created down to the last nanobit and can (and have) move it wherever I want.

Most windows programs try to store their data where they (the program) wants to store and not where it is useful to you. One of then first things you should do when installing a new machine is to setup working directories for each program (separate from the program directories) that make it easy for you to back up the data But every program will allow you to store your data where you want. Email programs are a good example. Both Outlook and Thunderbird hide the email data bases but both can be located where you want. Same same with word processing, spreadsheet and other programs.

I have all my data files in one of two directories (/dropbox for things I share with subdirectories like /dropbox/doc, /dropbox/xls, etc) and /otsi for everything else like accounting (quicken) and email data bases. Dropbox is automatically backed up from wherever a doc is modified to my home PC, my laptop and my shop computer. The other directory /otsi is part of a backup script run under NovaStor that backs up on schedule to a USB drive.

Should the drive on my home PC, where I do most of my work, die, I would not lose any data. I would be down only for the time it takes to get the PC up again.

One thing that your brother might be talking about isn't your data but your programs. The ability to transfer programs intact with all the registry settings and data is something that some transfer programs try to do. I am not a believer in doing that sort of thing. Programs get carped up with all sorts of carp over time. I believe that when you install a new PC, you should re-install your programs fresh, not try to transfer them with all the built up carp. Of course if you have separate data directories setup and backed up, then this is easy. If you data is hidden wherever the program wants them, then this is more difficult. If this is what your brother is talking about then I (IMHO) believe that this (not being able to transfer) is a feature not a bug. I would never try to move all that stuff from XP to W7.

Rather than try to fight this, you have between now and then to get all your program data under your control; not the program's control. Setup properly, moving to a new PC is a piece of cake (aside from the time to re install old programs). I have never used a transfer program and never will. Over the last 30 years, I have had about 20-30 PCs and have never used one.
 
When MS suspends support for XP in 2014, he says you won't be able to transfer your data to Win7. He found that you could buy a Vista disc with a key and use that, but without that, your data is not transferable. Did he mean you couldn't transfer data without the original installation disks?? Or not transfer it at all?

BTW, XP will live on long after 2014. MS may stop supporting it but it will live on forever. MS no longer supports NT, but there are folks still running it.

More here: http://forums.whirlpool.net.au/archive/1567386
 
Moving data is a snap, from/to any windows version. You can easily can burn your documents to a CD/DVD, copy them to a flash drive, email a document to yourself, or copy them over via your network.

PROGRAMS, however, don't move. Those should be installed with current version appropriate for the new OS version, licenses, and from the original CD/DVD. for example: OEM Office 2002, purchased for XP with a license only valid for the single computer it was sold with - would require a new license for a brand new 2012 Win7 or Win8 PC. (and it would be the current version, which was designed to work with newer operating systems)

IMO, Windows 7 has been the best one yet. I have been running it here, as an early beta tester, since 2008. I'm currently testing Windows 8 for them. Although Windows 8 seems rock solid reliable, I don't care for the front end. That's easy enough to turn off, so it looks and acts like Windows 7. I don't see Win8 being all that popular, IMO. Win7 will probably become the new "xp" (the choice of 90% of the business world, for many years to come) XP is looking very dated these days, IMO, and is more than a decade old.

I understand that you're intimidated because it is foreign, but PC's aren't difficult. :) The two platforms have more in common than you think.
 
Thanx to you guys, as usual. :) I'll admit I usually take the easy way out: why do any of that homework if I don't have to? I'll stick with XP as long as I can which could be forever, but might this winter take on Win7 for this desktop. Sounds easier than I think, and now I must ask my brother to clarify. I know we two have discussed "programs" before and that might be what he meant.

Always fun to read the above posts. ;)

Cathie
 
I wouldn't bother upgrading an older (xp) machine 2 versions newer (skipping vista to win7). When the XP machine gets old, it's probably better to replace the hardware at the same time. (re-purpose, sell, or donate it for another task) New PC's start at about $400 these days, including the operating system (and usually a monitor) This way you will know that there are appropriate drivers available, too.

Upgrading the memory and operating system for an old and slower system might cost close to the same as replacing it.

Mike
 
We replaced several computers running XP to new faster better machines running W7 no problem. I love Windows 7 now that I've gotten used to it and the speed and capacity of the new computers is so great.
 
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