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framerbob

framerbob

CGF II, Certified Grumble Framer Level 2
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Tech support needs to get onto my mat cutter computer remotely through the internet to fix some software problems I’m having

Problem is my mat cutter computer does not have internet. So my question is…what is the cheapest/easiest way to get it hooked up to the internet just temporarily. I have a wireless modem on my main computer. What hardware do I need to get the internet from that modem to the other computer?
 
Hmm.... I think that PC is not protected at al against viruses..... Isn't it possible to download the required software with an other PC and burn it at a CD to do the updates with your mat-PC? When it's a Mac its no problem, but with a PC I should be a bit cautious.
 
framerbob said:
Tech support needs to get onto my mat cutter computer remotely through the internet to fix some software problems I’m having

Problem is my mat cutter computer does not have internet. So my question is…what is the cheapest/easiest way to get it hooked up to the internet just temporarily. I have a wireless modem on my main computer. What hardware do I need to get the internet from that modem to the other computer?
Click to expand...

When you say "Wireless modem", what exactly do you mean?

A cellular device with an antenna, that connects to Verizon or some other ISP via USB port? If so, you can borrow that and use it on the other computer for now.

If you have a provider that you are paying, and a ROUTER, you could either get a wifi card for your CMC or you could temporarily plug it into the router with an ethernet cable.

If you have a smartphone, such as an Android based phone, that can also act as your internet feed. Most new phones have the feature built in, and others use an app called PDANET. That's how i get high speed internet at the trade shows, for free.

Mike
 
I wouldn't worry about the virus issue. Let the techs into the computer through the USB nic and remove it when they are done.They're gonna have you go to a secure site and then they'll log off.

If it would make you feel better you could run a scan on the computer before, then after they are done. But if it is never gonna go on-line again I would "risk it" :)
 
Peter Odems said:
Hmm.... I think that PC is not protected at al against viruses..... Isn't it possible to download the required software with an other PC and burn it at a CD to do the updates with your mat-PC? When it's a Mac its no problem, but with a PC I should be a bit cautious.
Click to expand...

Tech support can remotely operate the software on the CMC computer for trouble shooting IF there is an Internet connection.
 
Peter Odems said:
Hmm.... I think that PC is not protected at al against viruses..... Isn't it possible to download the required software with an other PC and burn it at a CD to do the updates with your mat-PC? When it's a Mac its no problem, but with a PC I should be a bit cautious.
Click to expand...

This is a common misconception. Macs are also prone to infections. The people who write such things are not targeting Macs (5% of the market), but have their target on the bigger pool of users. It's a false sense of security, and Mac users should also have some sort of protection, IMO.

Infections generally get in because people visit bad websites, install programs designed to infect, or open email file attachments that are designed to infect. Letting the CMC company come in should be completely safe, as they are a trusted entity.
 
Bob Doyle said:
Mike, do the CMC computers tend to come with an ethernet card built in? If so then a cable would be all he needs.
Click to expand...

Any that I have ever seen do include an Ethernet port. They have been standard on pc's for a decade or more. They're built into most motherboards.
 
((Aside))

Mike way back in the day of the floppy I had a company, company 'a', I worked with that would mail out free upgrades and updates of their programs on floppy. They sent out 100's of disks with a "monkey" virus on it. completely wiped out the mbr on 3 of my machines :)

Used that experience to convince my boss that we really did need anti-virus software after all :) It also convinced the company 'a' they needed AV software as well.

They were a trusted entity :) but this was pre-internet. Although we did get bit-net mail.
 
Mike Labbe @ GTP said:
Any that I have ever seen do include an Ethernet port. They have been standard on pc's for a decade or more. They're built into most motherboards.
Click to expand...

I was asking because I remember one company saying they needed ISO slots for their proprietary card. Wasn't sure what the specs of those boards was. So on that train of thought the presence of USB ports could be suspect :)
 
Bob Doyle said:
I was asking because I remember one company saying they needed ISO slots for their proprietary card. Wasn't sure what the specs of those boards was. So on that train of thought the presence of USB ports could be suspect :)
Click to expand...

Yea the ISA card slots pre-dated PCI slots, which became popular in 1994 or so. These were the slots on the system board, which accepted optional cards. The older CMCs used the ISA technology, and the newer ones moved over to USB 2.x connected external controllers.

ISA slots:
200px-Isa1.jpg

(conventional) PCI slots: (1994)
200px-PCI_Slots_Digon3.JPG
 
@Mike Labbe.

We Maccers (me for 25 years now) never use a virus-protection or anything like that. But we can pick an infected document as well and can give it over to a PC. Norton kills a Mac-system.
 
Most mac people that I know do use protection.

You CAN get infections, as long as they are designed to target MACS
 
Mike Labbe @ GTP said:
Most mac people that I know do use protection.

You CAN get infections, as long as they are designed to target MACS
Click to expand...

The first infection found was arranged by Apple and that's 3 years ago. The hacker received a bonus and that was it. Never found a virus till now. You can investigate b yourself. If Maccers use a virus-protection, they do it as a service to PC's as a service to be not a virus-deliverer. By using virus-scanners for the MacOSX, they will confirm that never a virus was found.
 
Peter Odems said:
The first infection found was arranged by Apple and that's 3 years ago. The hacker received a bonus and that was it. Never found a virus till now. You can investigate b yourself. If Maccers use a virus-protection, they do it as a service to PC's as a service to be not a virus-deliverer. By using virus-scanners for the MacOSX, they will confirm that never a virus was found.
Click to expand...

Here's a partial list of 116 specifically for osx

http://www.iantivirus.com/threats/

It's probably better to be safe than sorry, but that's up to the end user :)

Mike
 
Peter Odems said:
The first infection found was arranged by Apple and that's 3 years ago. The hacker received a bonus and that was it. Never found a virus till now. You can investigate b yourself. If Maccers use a virus-protection, they do it as a service to PC's as a service to be not a virus-deliverer. By using virus-scanners for the MacOSX, they will confirm that never a virus was found.
Click to expand...

Apple recommends Anti-Virus from what I understand. Like this
 
Bob Doyle said:
USB wireless nic. Of course, I'd get an n, but for a quickie "throw away" a $10 g nic works just fine :)
Click to expand...

so once I buy one of these and plug it into my CMC computer do I have to do somthing special to get the internet from my router to recognize it, I'm hoping my connection is somehow blocked or locked from other users.

My modem is a "Actiontec DSL modem with wireless gateway" and it is pluged directly into my PC with ethernet cable, and it has an antena on it, does that sound like it should work for this application

You can tell I'm pretty ignorant when it comes to this stuff
 
framerbob said:
so once I buy one of these and plug it into my CMC computer do I have to do somthing special to get the internet from my router to recognize it, I'm hoping my connection is somehow blocked or locked from other users.

My modem is a "Actiontec DSL modem with wireless gateway" and it is pluged directly into my PC with ethernet cable, and it has an antena on it, does that sound like it should work for this application

You can tell I'm pretty ignorant when it comes to this stuff
Click to expand...

I was thinking that you had a router between the DSL modem and your computer. Since you don't then you may want to take your router/modem as close to the cmc computer and plug the ethernet cable into the cmc computer. Then go online through that to the website the support people tell you to go to.

This is my understanding. Ask Mike :)
 
In Mikes sig line their is a link to the framers options. In that section of his webpage is a little networking 101 link.

If you had a wireless router between the modem and the computer then you probably have wireless access in your shop. If you have only the modem from the DSL to your computer then the wireless probably isn't turned on. If it is then anyone could most likely get on-line through your modem.... Do you have kids with laptops sitting outside your shop? :)

I thought you might have a router as I do. It's for my laptop (which I got to be a cheap printer server) and for the wireless printer (which I got because the laptop stunk :) ).
 
If the equipment has antennas, you have wireless :)

Check under their equipment. Some companies put a sticker there, which has the wireless KEY (password) and the network SSID (name)

Mike
 
What computer/CMC are you using? I assume it is not a old Fletcher running win98 since tech support is trying to help. I would go with a USB adaptor.

Side note: I love it when Mac users think they have better machines and say Macs don't get viruses. I just say your wrong, why would a virus maker want to make $50 when he can make $950?? There was also a hacking contest a while back with a Mac, Windows and Linux system, guess which one was hacked first.
 
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