Look Before You Sign

[Shayla]

Just a reminder, (even to those of us who know better), to always, always look at a
delivery before signing. Had a delivery driver pull a fast one on me around this issue
the other day, when I was too distracted to remember my own rule. Thankfully, even
though the package had been ripped almost completely in two, the fillet was still intact,
but that little turkey isn't getting any Christmas cookies from this chickadee.

Anyway, a word to the wise...

 

[Janis]

Thank you for the good reminder! We can get so busy this time of the year that we forget. Maybe that turkey of a delivery person needs a giblet of coals for Christmas.

 

[imaluma]

I had an interesting conversation with a courier over some bent mats that he tried to tell me were just cold. Since he had no protocol for package refusals I covered myself noting the damage anywhere I could before signing off and calling the vendor.

 

[Shayla]

If I was a more aggressive person, it might be fun to grab my camera
and ask if I could just take a little photo of the delivery guy with his
busted up delivery. Chances are, as 'hunky dory' as they want the
occasion to seem, suggesting that would make them freak out.

heh heh....good thing this ebil mind lives inside such a nice lady.

We had a super frustrating thing happen several years ago, where
a driver pulled this on me with a shipment from the East Coast. We
had ordered two different sizes of strainer bars, and he dropped them
in back, then came in for me to sign. My little red flag went up, so
I walked back to see before signing. I kid you not, one whole box,
with 20 ten foot sticks of 1 x 3" moulding had broken entirely in half.
It was just crazy. I have no idea how it happened. Every stick, broken
in a half. The delivery company had pushed it back together, with about
a three inch gap where the cardboard no longer covered, and wrapped
the whole thing with packaging tape. Once I saw it and commented, he
said, 'Yeah, my supervisor took a photo of that before it left the warehouse....'
And the little turkey didn't even plan to tell me. Grr....

The awkward bit was that we really needed the moulding, but although the other
box was just fine, I had to either keep or refuse the entire order. Then, my boss
spent a YEAR of frustration, trying to get re-imbursed. Even if it was the shipping
company's fault, we dropped the supplier because they were just so awful for
her to deal with. As a friend of mine likes to say, 'Good times, good times....'