Hi Rick:
Lumen output will be close to what the label says for most of the lamp's rated life. But you're right -- it starts out somewhat brighter than the rating, and diminishes slightly over time. Around the end of the lamp's expected life it should still be producing close to rated lumens, then the light output begins to drop off more dramatically.
In typical commercial applications, the 20,000-hour rated life of traditional fluorescent tubes translates to about 3-5 years. Perhaps 10% of the lamps will go dark prematurely, but most of them will produce increasingly-diminishing light for hundreds or even thousands of hours beyond their ratings. Some of them will glow for a decade or more, long past their time of producing useful lumen output.
Fluorescent fixtures should be "relamped" (lamps replaced) after about 20,000 hours. The few lamps that go dark before that time may be replaced, but keep in mind that seeing light from an old fluorescent lamp does not mean it is producing the rated amount of light.
In terms of energy usage, fluorescent lamps consume full wattage for as long as they are in the sockets -- whether they are still producing their full rated light output or not. A ballast normally serves two lamps, and itself consumes about the same wattage as one of the lamps. So, keeping fluorescent lamps beyond their useful life wastes power for not only the lamps, but also their ballasts.
If you don't need all of the light produced by the fixtures with good lamps, don't just let them diminish. Instead, it is wiser to keep fresh lamps in use, and disconnect the ballasts for the ones not needed.