Hi, another newbie here.
I have a situation and could use some advice.
A customer brought in a laminated map. The framer took in the work and had the piece drymounted.
You could see the typical folds that come from folding a map still in the piece. But along the bottom, it looks like the lamination material somehow "buckled" in certain spots.
In addition to this, the foam board is bowed to the point that there is a bend in the upper left corner of the foam board.
Are either of the issues able to be fixed?
The customer is obviously not happy with us.
Also, what is the correct way to mount a laminated piece of work.
Thanks,
Linda
I have a situation and could use some advice.
A customer brought in a laminated map. The framer took in the work and had the piece drymounted.
You could see the typical folds that come from folding a map still in the piece. But along the bottom, it looks like the lamination material somehow "buckled" in certain spots.
In addition to this, the foam board is bowed to the point that there is a bend in the upper left corner of the foam board.
Are either of the issues able to be fixed?
The customer is obviously not happy with us.
Also, what is the correct way to mount a laminated piece of work.
Thanks,
Linda