JJ Moulding

MeganB

Grumbler in Training
Joined
May 17, 2005
Posts
14
From
420 Broadway Newburgh, NY 12550
Jerry I am sorry to hear that you were not satisfied with JJ Mouldings products, if you send me your company info along with the items ordered we will be happy to refund you. We don't want our customers (past or present) to be unhappy with products they have received and not tell us. If you are having problems with our moulding please contact us immediatley.
Barry if you send me your company information I would love to send you some samples of products that caught your eye.
Let me explain a little about our company, there seem to be some misconceptions as to where we stand in the framing market. We are a mid size distribution/framing company focusing mainly on the needs of the local framing market. We deal with small framing shops, this is why customer satisfaction is essential to us. We are custom framers ourselves and deal with the local public so we really understand the needs and tribulations of other framers.

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megan
JJ Moulding
 

BarryL

Grumbler
Joined
Aug 6, 2004
Posts
39
From
Davidson, NC
Thanks, Megan. I will give you a shout next week. Just as an FYI, I can't speak for everyone, but I am impressed that you monitor this board and see that as a big plus.

Regards,
Barry
 

MeganB

Grumbler in Training
Thread starter
Joined
May 17, 2005
Posts
14
From
420 Broadway Newburgh, NY 12550
Great Barry I look forward to hearing from you! We always want to hear how we are doing in the community !!
 

BarryL

Grumbler
Joined
Aug 6, 2004
Posts
39
From
Davidson, NC
I spoke with Megan earlier this week and was pleased to have a box of samples when I arrived yesterday! First, to say that Megan is "customer focused" would be an understatement. I have spoken with her several times and every time I have been incredibly impressed at how quickly she responds to requests. I had a catalog in 2 days. I had samples in 2 days. Had I asked for them sooner, I am confident she would have over nighted them. She has earned my confidence.

As far as the samples, my initial impression is quite positive. The antiqued gold and silver pieces can not be distiguished from wood until you actually hold the sample. The wood tones are also pretty good. I am a little less impressed with the lacquered frames although I only have a few to look at. I have not thrown any of them in the nailer yet but will report back once I do. At this point, it is my intention to purchase 100 feet or so and see how they do.

Regards,
Barry
 
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