I need to uninstall my Internet explorer browser and install a clean copy so to eliminate damaged files that are causing my surfing time to be long and difficult. I've been using Charter's high speed connection for years and in the last week I've gone from fast to very slow. The computer is always "thinking" before it follows a command. Moving from forum to forum takes about a minute. This delay only occurs with the Explorer ... e-mail is as fast as before and other software is also not been slowed. Long discussions with the Charter people and numerous tests have concluded that the Explorer files have been corrupted. My tries at eliminating Explorer thru the add/remove programs feature have not been successful.Installing Explorer over my current files have not eliminated the slowness. Looking for tech help.