Image perfect vs TruVue A/R

Bob Carter

SPFG, Supreme Picture Framing God
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We don't sell much Image Perfect, but after a recent post by someone indicating TRUVUE A/R to be of equal quality but easier to clean, we bought a box. I have a piece at home that currently has UVNG on it, but was a little cloudy for our preference.

We installed the A/R and when we hung it up at home, the reflection was horrible. Not only was the reflection clear and defined, the source of light reflected took on a neon-type color ranging from magenta to teal depending on where you stood. To be sure that we didn't install it backwards, we flipped the glass with no apparent benefit. Has anybody else experienced what we did?

Larson is exchanging the box for PerfectVue, and we'll try that. At $178/box I hope I wasn't expecting more than I should. But had I been a client a paid that type of money for a lite, I wouldn't be a happy camper.

For anyone that purchased the Primitve sample(from larson)with the mask, when put into a source of light you will see the same effect. You may have to walk from side to side, but you will see it. The piece of art at home is between two different types of light, and it's a freak show now. Any help?
 
When I frist tried A/R some time ago, I must admit that it was not what I was expecting. However, I do use it and present it to the customer not so much as an "invisible" or non- relecting glass, but as a "depth enhancing" glass.

When placed side by side, A/R is much more impressive than standard clear. There is some reflection but not near the amount as clear.
About half of my gallery pieces (maybe 20) have A/R. Customers often comment on the depth the framed pieces have. Besides certain matting and stacking procedures I have used, many comment on how the glass is the final touch after I have explained what they are looking at.

Although TruVue is marketing the glass as non/anti reflective, I prefer to use the phrase depth enhancing.

---Mike
 
We used Image Perfect for quite a while and hated the stuff. Cleaning was a nightmare, and I realy worried what fate would become of it once it was in the customer's hands. Then we tried TVAR glass on a couple of pieces in the gallery at the shop, and with all the light in the shop, it was terrible too, certainly not something I could show people and actually sell.
Now we use the Perfect Vue and really like the look of it, and cleaning is so much easier, for us as well as the customer. I personally don't think any of the anti-reflective's are perfect, but we'll stick with Perfect Vue for now.
 
Mike-As much as you use, you are probably the right guy to ask. My concern is the goofy reflection from directed light. It reminds me of neon. The roange goes from a teal-blue to a soft magenta with no gradient tones between. the best way to see this is to walk around the art and get the light reflected from different angles. I think it's really distracting. Am I missing something. It's barely noticeable on ImagePerfect, but quite pronounced on the A/R.Is there a better answer or Is it just me. Larson is swapping out for PerfectVue, so I'm not sure it that's any better. Anybody find this to be a problem?
 
Bob,

Our experience has been the same as yours with the various shades of reflected light. But then, it's still better than the reflection of regular glass. I don't think you are going to be thrilled with the PerfectVue product either. Our eyeballs cannot tell the difference between TV Cons PerfectVue and TV Cons Reflection Control when placed on similar pieces of artwork, side by side....and the CPV product is priced similiarly to the AR... 2.5 times Cons Reflection Control. We had 2 distributors tell us that we were wasting our money on PV but they would sell it to us if we insisted. We should have listened because we are still waiting on TV to replace the PerfectVue. TV advertises the PV product to be an alternative to optically coated low reflection glass which they mean Image Perfect. We took it to mean an alternative to AR, but that was our big mistake.

Rick
 
Bob, The true beauty of the AR product cant be seen in regular display lighting. Several of my clients that show in university galleries and museums insist on the use of similar products. First Denglas, then Tru Vue Museum for the added UV protection. Properly lit the glass disappears.
I shy away from any of the non-glare products. A lot of the work I do has the artwork 1/4-1/2" back from the glass and the diffusion of light by all of the etched surface products is distracting.
Sandel's Crystalview was probably the best of all the coated anti-reflective products in concept; water white glass and a quartz AR coating. Reality was good, albeit, short lived.
I found an old brochure from Tru Vue in one of my catalogs the other day advertising a product called ultraclear, and a conservation equivalent. I have emailed Tru Vue about this but have no answer.
Anybody have a clue?
I do not sell Tru Vue AR because it offers no additional UV protection. I go from the CC product to Museum glass. I discourage the use of non-glare except in extreem cases of reflection. I offer to switch out the CC for the CRC with no labor cost (the client pays for the difference in the price of the product) should the client wish after the piece is installed. Have had no takers so far.
 
Just had Tru Vue rep here this morning -- And got a sample of "Conservation Ultra Clear". It is a water white glass with (or without being called Ultra Clear) UV protection. It is NOT A/R or R/C (non Glare).

I think some of the problem we are having with Tru Vue is simply that they have changed the names of their products in the not too distant past. Between that and some products coming and going from other companies it is a nightmare to follow it all.

Also, the terms like non-glare being replaced with Reflection Control is quite confusing. The different companies using quite similar names for different products -- ouch!

I did get a useful sample set that will be helpful in laying a sample on a piece of art to show the customer.

IMHO Perfect Vue (called low reflection) is different than their Non Glare (called reflection control)-- but you really gotta look -- it will handle more mat thicknesses without going fuzzy so fast. Straight on -- not much difference. It really is somewhere between "Museum" and "Reflection Control" and comes is both not - UV and UV (Trueguard).

Happy Hunting!

TL - Studio Frame
 
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