cjmst3k
SGF, Supreme Grumble Framer
- Joined
- Apr 25, 2006
- Posts
- 4,414
Yesterday I had a customer try out two framed pieces from our gallery. Once was a 24x30 framed gicleed on canvas which is embellished and a sold-out edition, framed with an open-back. The second was a large 30x36 framed print with matting/glass, etc.
When she brought the piece back just now, she leaned the back of the canvas against a babyseat, and then leaned the other heavier piece against that piece, so it had some weight pushing the canvas against the babyseat as she drove here.
By the time she got to my store, the canvas in the middle is stretched out-of-whack in a 10" circle in the center, but is otherwise fairly tight. So, this canvas now essentially has a pregnant belly, so to speak. Its a $1900 piece, so I'm trying to avoid the customer paying for it unless its irreparable.
How can I correct this and get the center to tighten up? I'm concerned about using water on a consigned giclee, as it may make things much worse.
When she brought the piece back just now, she leaned the back of the canvas against a babyseat, and then leaned the other heavier piece against that piece, so it had some weight pushing the canvas against the babyseat as she drove here.
By the time she got to my store, the canvas in the middle is stretched out-of-whack in a 10" circle in the center, but is otherwise fairly tight. So, this canvas now essentially has a pregnant belly, so to speak. Its a $1900 piece, so I'm trying to avoid the customer paying for it unless its irreparable.
How can I correct this and get the center to tighten up? I'm concerned about using water on a consigned giclee, as it may make things much worse.