geperry
CGF, Certified Grumble Framer
I am frustrated beyond belief! I am opening up a new frame shop in midcoast Maine. Have all the moulding samples I could possibly need and then some. One of my reps (don't want to mention names) promised to get me the Bainbridge line of mat samples. This was over a month ago. Still haven't received them after countless phone calls to that company and Bainbridge. The other line of mat samples, .... same thing. The rep promised I'd get them....... still haven't received them. Called the company, they said they were back ordered but couldn't tell me when I'd receive them. A week and a half later, I call again and they tell me that they were NEVER back ordered and can't understand why I never got them! They promised I'll get them on Monday.......
somehow my response to that is 'yeah, right'. I'm past deadline for opening my shop. Mat samples or not, I'm opening in another week. Anyone else had this similia frustration getting their samples? Any suggestions?
somehow my response to that is 'yeah, right'. I'm past deadline for opening my shop. Mat samples or not, I'm opening in another week. Anyone else had this similia frustration getting their samples? Any suggestions?