I'm curious about what other framers input on this would be.
What is your limit on small size frames? Four inches? Six? I know when chopping in a frame from most companies they have a minimum size limit, do you think it's reasonable?
What has set this off is we have one of THOSE customers. You know, the kind that must have a private warehouse of empty frames and glass that she wants us to break down, cut, and join. That part is fine, we have a standard fee and the frames are kinds that our vices can handle. The issue is that she either wants them knocked down by 1/4 of an inch total, or more relevant to this post, she wants it cut down for friggin' wallet photos.
Personally, I really think my fingers are worth more than the piddily amount we'd gain from taking her business on frames like those, plus I usually manage to convince her that it would look better with a mat, which enlarges it and earns a bit more income as well. My limit is six inches, any smaller than that means my fingers are WAY TOO CLOSE TO SPINNING BLADE OF DOOM plus I can't see them! I managed to convince her that I was serious about it, and had no issues for about a year.
Last week the boss takes an order from her, and accepts a 4 x 6 cut and join from her.
I made some noise about not being happy doing it, and I'm pretty irritated that I have to train the customer all over again.
So what's the call? Am I the unreasonable one here? Boss of course doesn't seem to think it's a big deal.
What is your limit on small size frames? Four inches? Six? I know when chopping in a frame from most companies they have a minimum size limit, do you think it's reasonable?
What has set this off is we have one of THOSE customers. You know, the kind that must have a private warehouse of empty frames and glass that she wants us to break down, cut, and join. That part is fine, we have a standard fee and the frames are kinds that our vices can handle. The issue is that she either wants them knocked down by 1/4 of an inch total, or more relevant to this post, she wants it cut down for friggin' wallet photos.
Personally, I really think my fingers are worth more than the piddily amount we'd gain from taking her business on frames like those, plus I usually manage to convince her that it would look better with a mat, which enlarges it and earns a bit more income as well. My limit is six inches, any smaller than that means my fingers are WAY TOO CLOSE TO SPINNING BLADE OF DOOM plus I can't see them! I managed to convince her that I was serious about it, and had no issues for about a year.
Last week the boss takes an order from her, and accepts a 4 x 6 cut and join from her.

So what's the call? Am I the unreasonable one here? Boss of course doesn't seem to think it's a big deal.