I’m sure this has been covered before but not recently. Maybe its time again.
Do you have a minimum fee for custom framing? This is rarely a problem, but occasionally I get customers who try like heck to get framing for free.
Customer today has 2 photos one 7x17 and another 11x17. She wants them this week. Matting is not an option as this actually cost money. So I pointed her to my poster frames and said well both of these comfortably fit into the “Any size up to 20x28” category for $39.00 each. In her attempt to get this for free she said “well these are half that size.” I priced out the smaller one at $37.00.
Then I realized that I have to have a minimum fee because with this method of pricing a postage stamp would cost about $1.50. I like having some “concrete” prices in my store. I have a wall for mouldings that have priced for a frame and a separate price for double matting in standard sizes. I also have 3 posters framed (22x28, 24x36, and 32x40) with prices from $39.99 to 59.99. But the real bargain shoppers put you on the spot when they equate size with price. It doesn’t work that way as it takes an hour (average) anything including a postage stamp.
Today I am making a sign that says, “50% deposit required on all custom framing”, and “All custom orders have a $XX.XX minimum.” I will do this just as soon as I decide what that minimum is.
Do you have a minimum fee for custom framing? This is rarely a problem, but occasionally I get customers who try like heck to get framing for free.
Customer today has 2 photos one 7x17 and another 11x17. She wants them this week. Matting is not an option as this actually cost money. So I pointed her to my poster frames and said well both of these comfortably fit into the “Any size up to 20x28” category for $39.00 each. In her attempt to get this for free she said “well these are half that size.” I priced out the smaller one at $37.00.
Then I realized that I have to have a minimum fee because with this method of pricing a postage stamp would cost about $1.50. I like having some “concrete” prices in my store. I have a wall for mouldings that have priced for a frame and a separate price for double matting in standard sizes. I also have 3 posters framed (22x28, 24x36, and 32x40) with prices from $39.99 to 59.99. But the real bargain shoppers put you on the spot when they equate size with price. It doesn’t work that way as it takes an hour (average) anything including a postage stamp.
Today I am making a sign that says, “50% deposit required on all custom framing”, and “All custom orders have a $XX.XX minimum.” I will do this just as soon as I decide what that minimum is.
