Well, this is obviously my week to become educated. Had a customer bring in an old glass picture frame w/easel back - we were looking for fancy screw for it. Found something we thought might work. My poor, distraught employee went to take the frame to work on and tripped and broke it (this after the awful cracking incident mentioned in my earlier post). Seven months she's worked for me with nary an accident - so I know she's a very careful, conscientious employee - just having a run of bad luck this week.
Anyway, my questions is how in the world do I go about trying to figure out the value of this frame to compensate the customer?
Once again, I thank you in advance for all your sage advice.
Anyway, my questions is how in the world do I go about trying to figure out the value of this frame to compensate the customer?
Once again, I thank you in advance for all your sage advice.