Guys, I can only imagine that you bought the "flashlight bulb" battery operated lights from United.
They have been carrying ours-Concept Cordless Picture Lights for a while now. These have about 3 times the light and 40-50 hours of use vice 6-8 hours.
Also, they don't have the "christmas light reflection" (where you see a string of little white and yellow lights reflected in the glass of the painting) associated with led lights.
You can view them at our website
www.erols.com/koncept (We do have some more sizes/finishes not listed on the site)
We'll also be in Atlanta (not listed yet, but we'll be there)
Our return rate (overall) is about 2-3 %, which is pretty good for any given item. And the volume we have moved out there over the last 5 years must be in the couple hundred thousand range.
Lastly, I'd like to keep it simple and put my money where my mouth is and offer that if any of you guys would contact me at
koncept@erols.com, I'll send you some free samples and then you can tell me what you think in Atlanta. (or by email)
(As long as you're a bona fide retailer or wholesaler, just ask and we'll send some along)
One note. however...July is not the prime time for picture light sales. So whatever sales volume occurs now can be multiplied by 3-4 times for September through about April.
Also, to be brutally honest, we find sales in the framing industry to be slower than other venues, but mostly due the practice of not displaying the product and waiting for a customer to ask rather than due to returns, etc.
Murari Sharma (Mr.)
Owner, Concept Picture Lights