Grr...Museum Sparkles

Create a Post
Shayla

Shayla

WOW Framer
Forum Donor
Joined
Apr 5, 2008
Posts
35,839
Loc
Washington State
Near as I can tell, there is nothing on
God's green Earth that will take the itsy
bitsy sparkles off/out of Museum Glass.

Sometimes, there's a shiny bit that I
can get to go away, but these tiny sparkles
won't. Do any of you know a way to get
rid of them that doesn't involve a hammer?
 
I spritz a small amount of Isoprophyl Alcohol on a microfiber cloth. That seems to work best for me. If there are one or two stubborn spots, alcohol on a q-tip will generally take off the last little bit.
 
I love it when you are angry, Shayla! "Grrr" again and roll those r's!!!

:thumbsup:
 
Fangs for giving me a chuckle, Dave. :)

Candy, I think it's a different kind of sparkle.
The one you're talking about is probably the other
kind that I'm able to fix. I take them off and
am very proud of myself for so doing. These
little devils, on the other hand, are a whole 'nother
thing. (On a scrap), I tried Unseal, acetone and
then your isopropy alcohol. Haven't tried exorcism
yet, but there's always tomorrow.

Grrr again. I've had times when there was one
or two of these on a sheet, but they're sprinkled
all over this and it's just a pain. And yes, I tried
calling Tru Vue, but they were already closed.
I guess I'll call my supplier for a credit, but that
sucks for them, too.
 
Since I haven't seen which sparkles you're referring to (though I think I know which ones you mean), have you ever tried something greasy to clean them off? Sometimes I'd get spots that wouldn't come off unless I rubbed my finger on the tip of my nose, and then rubbed it on the spot (almost as if it was grease based and the oil from my skin worked as a 'solvent').

I know it sounds gross but according to other threads I've read, some of you use some really grodie things (earwax?!? :vomit:).
 
Sounds like you just got some bad glass. I had to send an entire box of conservation clear back a few months ago because every piece had black specks in the film. With white mats it really showed even though the spots were tiny.
For what the museum glass costs it needs to be perfect, or darn close to it. Sometimes to clean a small spot on museum glass I just fog it with my breath and polish the spot with a micro fiber cloth, but it seems what you have is just bad glass.
 
jim_p said:
Ring up Tru Vue and tell them you suspect you got a case of Masterpiece Glass by mistake :)
Click to expand...

Ha! Uh, oh. This can of worms has been opened before. :icon11:
 
One problem that can be encountered with cleaning glass is the diffidulty of removing tiny shards that are stuck flat to the surface of the lite. Water may not get between the shard and the lite and using something like isopropyl, which serves as a wetting agent is a good answer.


Hugh
 
Shayla, I believe what you are dealing with are flaws in the finish and all the elbow grease and solvents (including nose oil) won't solve the problem. Here's a good use for your Sharpie...circle each of the offending shiny spots and return the lite to your distributor for replacement.
This is also a very good argument for cleaning the glass before you cut it. You learn to spot the offending flaws and save yourself a bunch of time trying to remove them. For the amount of money TV puts into this product trying to get framers to market it for them, you would think that "flawless" would be the norm.
 
I agree to the uttermost, Wally. Awhile back, a woman from
TruVue called with a survey, and she said they recommend
not cleaning the Museum at all. I always clean it, because even
though I never touch the glass with my bare hands, or gloves,
either, it still comes from the box with things that need to
be cleaned off. I can usually get them all off, but not these
little guys. And as you said, it should be flawless.

Thank you all for your replies.
 
shayla said:
And yes, I tried
calling Tru Vue, but they were already closed.
I guess I'll call my supplier for a credit, but that
sucks for them, too.
Click to expand...

Tru Vue would probably tell you to contact your distributor, since that's how their warranty policy is set up.

If you think "that sucks for them, too", your supplier should want to be involved for at least a few reasons: A) distributors want to make sure you can use the products you buy from them; B) if there's a chronic problem, they would want to know about it; C) taking care of warranty issues is defined in their agreement with the manufacturer; D) the manufacturer reimburses the supplier for warranty replacements.

Optically coated glass is a sophisticated product. It has always had, and probably always will have, a flaw rate higher than ordinary glass. The manufacturer and all of their distributors are ready, willing, and prepared to take care of the problem.



I consult for Tru Vue on occasion
 
Flaws do they seem metallic

I think I have seen this before do they seem metallic in any way?
The only thing I have see that will remove them is an exact o blade.
I take the blade and very carefully with the tip of a new blade scrape of the spot. There will be a slight mark but usually you really have to be looking to see it. Now if the spot is big them I use the sharpe and the phone method circle mark and call rep.
 
I mailed out over 160 gallons worth of glass cleaner, just to stop this very problem. If you got the stuff, and threw it away.... shame on you.

Those that have used up their two gallons, know it works.

That's all I'm going to say about it.
 
I have no clue what you're talking about Baer,
so I hope you're not wagging that shamey finger
at me. I'm glad you did that for folks, though. For
the record, I can get anything else off of Museum
glass, and my glass cleaner works very well. Alaskan
framer, I did actually try a blade on the scrap that
we cut off, just on the chance it might work, but no
dice. Jim, I agree on all those points, and that's why
I plan to call them.

Thanks again, all.
 
baer sent to anyone interested a little vial of concentrate to use to make a glass cleaner. Didn't you send for it?

Maybe if you ask nicely he'll send you a vial.... All you gotta do is ask. Nicely :)
 
I know the sparkles you mean. If anything it looks like a teeny drip of extra coating so it's actually opaque there and shimmery. Just a little spot that looks very similar to a metal shaving but is part of the coating.

Return and replace.
 
That's right, Sadie. I think it's a manufacturing flaw,
as Jim said. I checked the next sheet in the box and
it wasn't like that. Our supplier is taking back the lite
and crediting us. On the 9x32 piece that I had cut off
as a scrap, there were 29 of these sparkles once I
counted the circles.

Baer, was that Basic H you're talking about? If
so, your comment awhile back about how good
it is did sink in with me. I plan to switch to it after
my current cleaner is gone in a few months. But
since my boss is going to order it here in town,
it didn't seem fair to me to ask you for a sample.
Even with it, though, these sparkles would stay.
It's like they're part of the finish, not on top.
 
Those shiny spots that don't clean easily are usually flaws where you are seeing the glass underneath. No amount of cleaning is going to solve that.
 
Plutonium works, but I missed the bid on eBay by fifty cents.
 
Bob Doyle said:
...So does drilling the hole through the glass affect the UV protection? :p:p
Click to expand...

As the little girl who dropped a whole can of worms in her parent's basement home/baitshop said: "Don't worry mister, this ain't no perfect place." :p

A true story. In 1950's Michigan it was common for folks to build a basement and move in until they could afford to build the rest of the house.
 
Pat Murphey said:
A true story. In 1950's Michigan it was common for folks to build a basement and move in until they could afford to build the rest of the house.
Click to expand...

Here in Maine too. The woman that used to work for the previous owner, and for me for a while, grew up in a basement. Eventually the family built a house above it, but she did have to endure quite a lot of abuse from the other kids. Now she is an assistant branch manager at the bank. Hope none of those bullies needs a loan :)

I knew another guy that was doing that as well. No mortgage, all paid for as he went. And no property taxes, for the most part as it was an "unfinished" dwelling.

My elderly neighbor had running water installed 10 years ago. She had to for the home health aides. She was over 90 before she had it installed :) Hardy Yankee blood.
 
That's nothing. Mark's family only had enough money to
build a bathroom, and they raised six kids in it.

LOL...which brings to mind Kramer washing his
lettuce in the shower.

I appreciate all the comments here. Our supplier
agreed to take the lite back and credit us for it.
That, and the fact that I'm eating a peach huckleberry
turnover with crunchy sugar on the top have me
smiling right now.
 
Create a Post
Back
Top