I have no idea where to find a video card or how to figure out what it is or how to update it.
Can you give a computer ignorant a step by step help. Sorry to bug you all.
It's no bother at all.
From the desktop or START button:
Right click on MY COMPUTER
Click on PROPERTIES at the bottom of the menu.
Click on the HARDWARE tab.
Click on DEVICE MANAGER.
Click on the + sign to the left of DISPLAY ADAPTERS
You should see the name of your video card just below. Double click on it.
Click on the DRIVER tab and note the name, date, and version #.
You can use this info to figure out the maker of the card. Then, go to that company's web page, find your model (from above) and download the current WINDOWS XP DRIVER for it. The driver will probably have installation instructions with it.
If not, expand the driver to a folder and repeat the above instructions. Click on UPDATE DRIVER and then "install from a specific location". Pick INCLUDE THIS PATH IN THE SEARCH and hit BROWSE so it points to the place where you put the driver. Hit NEXT a few times and you should be all set.
If you get stuck and need assistance, don't hesitate to call. I'll be at the shop all day Saturday and will be glad to help.
Mike
[ 04-30-2003, 07:38 PM: Message edited by: RHODY ]