Al E
CGF II, Certified Grumble Framer Level 2
When I get a repeat customer I like to get some feedback on previous jobs. Even if they are ecstatic upon pickup I would still like to know more, especially if it is a unique piece. If they don't volunteer that information, should it be solicited and, if so, how? Should I leave well enough alone or am I inviting trouble? Do any Grumblers have a stock question for this situation?