Wow they sound more like Fisher Price. Get outta there before they pull the plug.
Is your name on the domain also as one of the contacts? If so, you can switch it to point to a new ISP yourself, via email. You can verify this at
http://www.networksolutions.com/cgi-bin/whois/whois or
www.register.com. Your new ISP can do this on your behalf, and the email request will come through to you.
I currently have 5 domains hosted through Hostway, and couldn't be happier. Our previous ISP was destroyed in the WTC disaster(everyone got out OK) and Hostway had us switched and back online within 12 hours. We're paying 8.95/mo for our small sites, and 13.95/mo for the larger ones(more disk space). They do the domain xfer for you, and it comes with email(w/forwarders, autoresponders, aliases), ftp, shell, cgi, perl, tcl, flash, frontpage extensions, stats, mailing list, and scripts for live chat, formmail, guestbook, message board.
They claim they were rated #1 isp for 2002 and it hasn't been down even a minute since 9/12/01 when we signed up.
For more info, check em out here
HOSTWAY HOSTING INFO PAGE
There are a lot of options out there, some as low as $5/month, but I question how they're able to pay their bills at such a low rate.