KL Smith
CGF II, Certified Grumble Framer Level 2
We were contacted by a rep from Omega recently who dropped off a catalog. Not sure, but I believe their presence is new here in Canada.
I received some corner samples and to be honest they don't seem to have put their best foot forward so-to-speak. There are a number of nicks and marks on some of the samples. Enough that I won't display some of these.
The rep included a wholesale Joined Price list and said he would get me a MSRP list. It didn't arrive, so I called Omega and when I asked the girl on the phone if I could have one sent to me, she said, "How would we know how much you are going to mark up any frames?"
I explained to her that every single supplier we use has provided retail price lists and that it takes a goodly amount of time to convert a wholesale list to retail.
After putting me on hold she came back from checking with her supervisor and repeated that they do not distribute retail price lists.
I am wondering if they just have not got their act together here in Canada yet, or maybe this is just their policy.
Any comments on dealing with them?
TIA
I received some corner samples and to be honest they don't seem to have put their best foot forward so-to-speak. There are a number of nicks and marks on some of the samples. Enough that I won't display some of these.
The rep included a wholesale Joined Price list and said he would get me a MSRP list. It didn't arrive, so I called Omega and when I asked the girl on the phone if I could have one sent to me, she said, "How would we know how much you are going to mark up any frames?"
I explained to her that every single supplier we use has provided retail price lists and that it takes a goodly amount of time to convert a wholesale list to retail.
After putting me on hold she came back from checking with her supervisor and repeated that they do not distribute retail price lists.
I am wondering if they just have not got their act together here in Canada yet, or maybe this is just their policy.
Any comments on dealing with them?
TIA