Dry mounting an original with gold paint...

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Kristin

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Joined
Jun 29, 2009
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22
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Underhill, VT
Help!

One of our employees took in a piece to be drymounted. I've just taken a look at it, and it's drawn in marker with gold pen or gold paint lines. Now, I have Kooltac (no Permalon yet, I know, I know) but I'm concerned that the gold might not survive even low temp, as I've never tested such a thing before.
And usually we do not drymount original art!

Customer asked for a 1/4" white border, which is why I'm not immediately jumping to Quickstick board.

I'm not exactly sure of what paint or marker the customer originally used, but we do have some similar materials at hand so I may try a test.

Any feedback would be appreciated!
 
How about calling the customer back and tell them your reasons for hesitating on dry mounting it.
If you are the owner of the business, then explain to them that your employee may have mistakenly agreed to dry mount it without thinking about the inks you are noticing but that is why you review every job that comes thru to make sure there are no mistakes which could possibly do permanent damage to the art. Sounds good, right??

Ask why they insist on dry mounting it. Are they even insisting on dry mounting it or did the help suggest that? Why can't it be floated so the edges show as they want.
 
Indeed...

Thanks! Probably the simplest solution & the best.

I'll start with that, since we're short-staffed today and I really would rather be doing something other than experimenting :)

(Especially on a humid day)
 
Sometimes one of my coworkers (boss included) will take in an order that, when it hits the mounting press, I take a look at it (as the primary mounter) and say "Oh-oh."

First thing I do is talk to the coworker to see if they had discussed possible problems mounting the piece to the customer. Sometimes the problems aren't obvious to those who don't do the mounting, such as certain types of paper or inks. If they hadn't realised it, I will call the customer and simply say, "as the person who will be working on your order, I am hesitant to proceed, and these are the reasons." Then I explain why and what could happen if we were to proceed. Then make suggestions to circumvent the problem, such as a mat, or a float with spacer.

As knowledgeable staff go, sometimes it's hard to keep up with what can and cannot be mounted. Most customers are pretty understanding when something happens like this, and are thankful when it's caught, rather than going ahead full steam with a Hail Mary.
 
Metallic markers will transfer to your release board and then print on the next item mounted.

Don't ask me how I know...

:icon9:
 
Many thanks :)

I just got off the phone with customer, and he was fine with coldmounting. It's an interesting piece, all about the golden mean. I told him I'll want to know more details when he comes in to pick it up!
 
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