Designer Metals:
First Ivy discontinued them. No more combining with woods for nice chop orders. Then Larson Juhl discontinued them. Ditto. Established an account to get chops directly from Designer. Every order so far has had some kind of problem, from back orders to wrong sizes.
Today we received the wrong size on a REPLACEMENT which had been the wrong size. Their phone people seem spaced out somehow. They write orders longhand, then make errors entering them into the computer later, so even something read-back and confirmed shows up wrong.
We like the "300's" series of powder-coated colors, and a couple of unusual shapes others don't have. Also, would like to be able to match previous framing for repeat customers. But, I swear it just doesn't seem worth it for the extra time and stunning aggravation level.
Can anyone give me a good reason NOT to throw away all their samples tomorrow?
Rick
First Ivy discontinued them. No more combining with woods for nice chop orders. Then Larson Juhl discontinued them. Ditto. Established an account to get chops directly from Designer. Every order so far has had some kind of problem, from back orders to wrong sizes.
Today we received the wrong size on a REPLACEMENT which had been the wrong size. Their phone people seem spaced out somehow. They write orders longhand, then make errors entering them into the computer later, so even something read-back and confirmed shows up wrong.
We like the "300's" series of powder-coated colors, and a couple of unusual shapes others don't have. Also, would like to be able to match previous framing for repeat customers. But, I swear it just doesn't seem worth it for the extra time and stunning aggravation level.
Can anyone give me a good reason NOT to throw away all their samples tomorrow?
Rick
