I agree Ron, but I don't agree!
Here is some numbers on a random 2" moulding by LJ. It costs EXACTLY $32.04 less for 9 foot of moulding chop vs. length on just an average priced moulding. In my mind that is TONS of wiggle room (waist and labor). Well maybe not tons but 15% worth of it. But leave to an eagle eye like yourself (observation is why I'm here anyway) to watch out for my mistakes like this. I guess I should have said, "I can cover that 15% with no problems just by ordering length, glass discounts, mat discounts, and foamcore discounts."
One of the most important things I have learned here is (although I don't totally agree with it) "If in doing a project I can save money, then and only then apply a discount."
I know that time is as important, to some, as simply sending more frames out the door. But the other side of this spectrum is that there are those of us who have WAY more time than we do customers and don't like it this way. Isn't there a price we can put on this? It makes no sense to order chops and this read the Grumble all day, when doing all the chops myself would put even an extra dollar in my pocket.
There will be a day sooner or later when I feel like the grace required to handle this type of customer just isn't worth it. However today aint it!
Mike, I don’t have a gallery so I deleted large portions of the policy you sent me. I won’t be paying commission to anybody! However I hope you don’t mind I did use some of it. I also added a deposit to it.
John, I read some archives and got the extended version of your aggravation. Pretty funny stuff. I don’t think I’m dealing with the same lady that wanted a 4”X5” masterpiece.
I have to say at this point I welcome help protecting my financial investment. Red flags are welcome. These are some HUGE numbers for me and I can’t afford mistakes. However cleanliness of my shop and my patience are up for bid to the highest bidder. At this point if she wanted to move the design counter further from the window because of the glare, I would be hiring the next person that walked by my door to help me move it. Thanks friends!