Dear Crescent

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Terry Scidmore CPF

MGF, Master Grumble Framer
Joined
Jul 5, 2001
Posts
691
Loc
Seattle, WA 98168
Dear Crescent;

I know numbers are the name of the game
and people are replaceable
(at least in small change)
and "business is business" is the reason they give
but business needs people to make it live.

"It's a business decision" - as if this is enough
when corporate companies decide to snuff.
"Times are tough" "Tough times call for tough decisions" -
excuse me if I question your corporate vision.

Who brought the products into our stores?
Who answered our questions, helped us endure?
Who supported our triumphs, supported our hopes?
It wasn't "the boss",
It was the company reps, you dopes!

Marketing and promotion can't cut the mustard
when products are deteriorating and customer service lackluster.
Hard times are everywhere.
Money is tight.
But where you cut corners shines a bright light.

"It's nothing personal" we're always told.
But it's #### personal to me as one in the fold
who believes that business can't be completely tallied
with dollars and cents and graphs of recessions and rallies.
People matter in ways data can't calculate in,
the "human factor" is where business begins.

Yes, I know numbers are the name of the game
and people are replaceable
(at least in small change)
and "business is business" is the reason they give
but business needs people to make it live.

Yours,
Terry Scidmore CPF
The Mitered Corner LLC
Seattle, WA
10/22/09
 
ABSOLUTELY PERFECTLY CORRECT Terry.

Hey all you manufacturers out there, sit up and take notice. I will not spend my time in front of a computer ignoring my customers or my family to look at your products, decide to buy your products, print out my own invoice on my time, my paper, to pay for your product that you want me to carry and then have to deal with a computer because you have fired the sales rep (and customer service) that called on me, that gave me excellent service introducing your products, supporting your products and standing by your products through thick and thin.

What goes around comes around, don't ever forget that.....
 
Terry, Lynn..... did I miss something? Is Ben gone too?

Does this mean that FI, Studio (just saw Virginia today), Joe and I are the only reps left on the street?
 
Tom from National Glass and the new guy from Omega, although I have not seen him lately! And Chuck from Designer. Jennifer from Jayeness.
 
There was a photo lab a few years back that went through a change of ownership and the new owners decided the existing sales rep, who have brought the company literally millions of dollars of business, was too expensive to keep so they fired him. Studio left that lab in droves because of it and they lost millions in business.

Because of stipulations in his contract, he wasn't able to get a job with another lab right away but he managed to take his old employer to court and prove they had broken their contract with him. As soon as he was available, another competing lab snapped him up and many of his old clients switched to that lab so they could keep him as their rep. He's now a partner in that lab.

Companies should never underestimate the power of a good sales rep to grow their business.
 
Yes, Baer, Ben was cut loose. Hard to imagine Crescent without Ben - are you listening, Cresecent????

Bob, if Ben had been in your territory, you would have seen Ben at least once a year - are you listening Crescent?????

Lynn - the Omega reps name is Mike Prillwitz. He is using his head to find ways for framers to sell Omega product in this sad economy - suggesting a new kind of "box program" combined with an offday shipping program, and throwing in a suggestion for co-operative buying for small framers.

Marketing and Promotion just don't get the job done. The reps do.

Are you listening, Crescent?????????
 
Maybe it would Help Crescent's (as well as other manufacturers) image if they would climb down from thier lofty pedistals and address this issue. This stinks of Bad Public Relations.
 
We got the word today that our Nielsen Bainbridge rep was cut. There were a LOT of their products and samples we would NEVER have bought OR even tried if not for her.
 
I agree a good salesman will sell the other 90% of your products for you. Your top 10% will sell itself!~

"Death of a Salesman"
Kinda catchy Maybe someone should write a book!~

Salesman are like advertisement... You never know the value of them until months after you quit using it.
But if you keep using it in a down economy you will be the leader when it bounces back.

Lets think about something. All these that have been cited large companies right?
Everyone at the top getting paid most with nothing vested. Couple are privately owned but I think this still may apply.
Sales are probably down so we need to cut some where. They or even if it were you, you would not cut your wages would you? After all you have a life style you you need the money. Besides he can collect unemployment
So lets look at who is left. the sec. who does the billing & takes the orders? No can't cut them. The warehouse guy who unloads trucks & puts it all away & keeps the warehouse clean? No can't cut him. The guy who pulls & cuts the orders. Can't cut there. The Guy who wraps & get the orders for delivery? No can't cut there. How about the guy who does the local delivery? No can't cut there. Catalog or web site? NO can't cut there. Salesman? Ya lets cut there, by the time everyone misses him economy will be better & we can always replace him.

Of course this is all hypothetical. It is tough & you have to remember the last place the money gets cut is by the Men & Women who control the money. Just ask any banker he will tell you. Lets close branches and cut the # of tellers. Bingo he gets his bonus. Even when things are bad...



On to better out look all these people are being cut loose because they have new doors opening for them that will be hopefully more lucrative.
God speed to everyone.

Now that was almost to darn serious.
Lets have some fun & frame some stuff.....I am going to go do some debossing & cut some fun cut art on My Wizard.....24oz coffee with 8 sugars please No Cream!!!!~~~
 
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