sabre
Grumbler
We had an interesting incident this morning. A customer came in to pick up two small pieces - 4x6 photo cards by a local photographer that we framed for $36.00 each. She had previously done 3 other identical pieces, that she had picked up and paid for. She liked them so much she requested these additional 2.
Now get this - When she picked up the two pieces today and paid for them, she complained about the price and said she would never come back again!
It was certainly no surprise how much they cost. They were identical to the previous pieces. We showed here the cost breakdown and how it was exactly what she paid before and how we even gave a discount on the mats. We also explained that our prices are very competitive and she was welcome to price compare with other places.
My wife and I are both still stunned by this...
Now get this - When she picked up the two pieces today and paid for them, she complained about the price and said she would never come back again!
It was certainly no surprise how much they cost. They were identical to the previous pieces. We showed here the cost breakdown and how it was exactly what she paid before and how we even gave a discount on the mats. We also explained that our prices are very competitive and she was welcome to price compare with other places.
My wife and I are both still stunned by this...
