BENT CORNERS ON MATBOARD

Jason

CGF, Certified Grumble Framer
Joined
Dec 3, 2004
Posts
198
Loc
Iowa
Just curious if others have this issue --- each time I order a box of 25 sheets of matboard, it never fails --- the lower corners are bent. I am sure this is due to some rough handling by the delivery company. Is this common? Should I just cut the corners off an smile that the rest of the board is fine? Just wonder if others have this same issue.
 
I've worked at 3 different frame shops and at each one; when the order came UPS it happened quite often, but when Larson brought it directly to us I rarely saw any damage. You can probably call the company and tell them your problem; they might do something about it or give you a refund if its really bad.
Angie
 
Jason,

I heard somewhere, (can't remember where), that in some remote corner of the mat board companies, there are a set of guys that are called "corner thugs". Any box of 25 going to anywhere in Iowa, Omaha,NB, Jacksonhole WY, Shreeveport LA, or Beetle Rock NM, gets one of the corners bent and smooched before being inserted into the box.

You know this is true when they get creative and only every other one is smooched. Or they alternate the smooched corner left, right, left , right....etc....

then there is the Glass circumcisors..... you don't wanta know.... don't open a frame shop in Stinkheart CO.... :D
 
UPS is by far the worst ones I've had experience with.

Fed ex or mabe DHL would be a better choice of shippers.

Best option, is to either have the supplier deliver it or pick it up yourself. This becomes a real pain, but sometimes it's easier than cutting around damage.

Glass is the other real problem.
 
I don't get it.

Even Two Rivers, Wisconsin, beyond the edges of the known universe, is on several major vendor delivery routes.

I guess it must be on the way from somewhere to somewhere else.

I'd go to Hobby Lobby, buy matboard, and de-acidify it myself before I'd get it shipped UPS.

[ 03-05-2005, 11:18 AM: Message edited by: Ron Eggers ]
 
Bent corners? Well, I solved the problem about 10 years ago. I started dealing with a distributor that have the best prices on mats AND also started ordering mouldings from them by the box. I order 100-200 matboards at a time (it depends how how many i have left in stock) and i combine boxes of new moundings or mouldings to restock. The delivery is made by TRUCK, NOT UPS (OO{U}PS)!!! The matboards are tied to a crate with a few scrap sheets of cardboard on top in case the trucker drags something or puts something on top. Some companies i deal with DO use UPS, but the items shipped "usually" can not be damaged (metal clips, metal corners, screws, etc.)
 
UPS, gotta love em.......NOT!
A couple of years ago my UPS driver came into the shop empty handed and asked it I would go outside to look at something, "ok". Leaning against his truck was my matboard delivery. He walked over, picked up the box, tilted it and water poured out. "Do you still want it?"
smileyshot22.gif
 
Most of this advice is right on the money. However, I can tell you that even though our matboard comes by truck from Bainbridge and Crescent there are still times that there are dinged boxes. My question is, how bad a ding renders the matboard useless? For example, if you own a CMC you are typically going to have a minimum of 1" of waste on the bottom and left. If the ding is less than 1" isn't the dinged corner the one you are going to place in the lower left? If you are hand cutting mats, do you blank your board first? If so, then which part do you cull out? If you are framing 32x40 or 40x60 prints then I can see some issues, otherwise because of the number of times a board is handled from the manufacturer to the customer, this dings are unfortunately going to happen.
 
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