Paul N
SPFG, Supreme Picture Framing God
For those whoa accept American Express, read this and keep it in mid:
Last week,a customer put down %2000 deposit using her Amex card. Next day she called and said she made a mistake and used her company's instead of her own card. She'd stop over and use the other card if possible. Of course, said I.
She came, I issued a credit on her America Express and she charged using another card.
Well, today, my online statement showed that American Express, in all its generous wisdom, had charged $2000 then refunded me $1941!
When I called to see why would they charge on a no-sale credit, their answer? Well, that's their policy. And they would do me "a big ONE TIME favor" and I "should use it wisely" by asking for this one time cancellation of their charges and commissions.......
So, keep this in mind when you issue a credit on their card, you'd lose money, even if there was no sale!
It won't be long till I stop accepting this card from this asinine company. They are just dying to lose customers.
Last week,a customer put down %2000 deposit using her Amex card. Next day she called and said she made a mistake and used her company's instead of her own card. She'd stop over and use the other card if possible. Of course, said I.
She came, I issued a credit on her America Express and she charged using another card.
Well, today, my online statement showed that American Express, in all its generous wisdom, had charged $2000 then refunded me $1941!
When I called to see why would they charge on a no-sale credit, their answer? Well, that's their policy. And they would do me "a big ONE TIME favor" and I "should use it wisely" by asking for this one time cancellation of their charges and commissions.......

So, keep this in mind when you issue a credit on their card, you'd lose money, even if there was no sale!
It won't be long till I stop accepting this card from this asinine company. They are just dying to lose customers.