I have a collection of Cornel's fantastic frames. I display them in one of those glass display cases you see used as counters in jewlery stores. The other day I noticed a problem with the finishes on a few of them. I sent Cornel an e-mail about it. Bear in mind I purchased these frames more than a while back. Cornel thinks it might be silverfish causing the problem. He did not bat an eye and is sending out replacements for all of them, gratis.
Cornel does business the way all of us should, he is not concerned about who's fault it is, he just wants to keep his customers happy.
This is, without a doubt, a totally unabashed plug for American Choice Frames. Cornel makes about the finest ready mades you could stock, and apparently, he stands behind every one of them.
If you do not know who I am talking about, he is "Why Not" on The Grumble forum.
If you have never seen his product, and you would like to carry a line of ready mades or custom that you would never see in an Aaron Brothers or some such thing, call him up and order just one. You will be hooked as soon as you see it. You could also just send him a Grumble private message.
John
Cornel does business the way all of us should, he is not concerned about who's fault it is, he just wants to keep his customers happy.
This is, without a doubt, a totally unabashed plug for American Choice Frames. Cornel makes about the finest ready mades you could stock, and apparently, he stands behind every one of them.
If you do not know who I am talking about, he is "Why Not" on The Grumble forum.
If you have never seen his product, and you would like to carry a line of ready mades or custom that you would never see in an Aaron Brothers or some such thing, call him up and order just one. You will be hooked as soon as you see it. You could also just send him a Grumble private message.
John