acid free glass revisited


CGF II, Certified Grumble Framer Level 2
Sep 22, 2003
Some may remember my previous post about a lady telling a woodworker friend about 'acid free glass'.

I posted here to find out about it's existence before she came to me.

Well, she came in yesterday. I said I wasn't familiar with acid free glass what does it do. She said it keep the picture from going bad (her words).

I said I'd like to see information on it, wonder if it's something new. I try to keep up. She said No, it's not new ... on one of my pictures for eight years. She got it on her Bev Doolittle picture and her sister did too!

I told her about UV/Conservation/etc glass. Nope that wasn't it and her pictures weren't in direct light any way.

I told her about acid free mats and archival mats and so on. Nope has nothing to do with the mat. It's the glass that has to be acid free or the whole thing is no good.

She said she had to have acid free.

I knew I wasn't getting any where. So I asked where she got it before. She told me and added maybe she could go back there.

I said when you do would you mind bringing me some info on it. I'm always interesting in learning about new-to-me products. :cool:

By the way, this precious pencil drawing is going into a barnwood frame. Wood pulled right off her old barn before it fell down. She's framing these herself. I tried gently to explain about the nasties in the barnwood from a 100 years of being exposed to the elements and how the drawing might pull these pollutants into itself and cause discoloring. I suggested she seal the inside of the frame to help slow this process down. I don't think she was listening very close. She said, yeh.

So concerned about the acid free glass but not the barnwood . . .
Anybody had requests for low-carb glass?

I will perform an act of contrition for this frankenthread, but there was a piece on the news a while back about a couple who got thrown out of an all-you-can-eat steak place. It seems they were on a low-carb diet and the management was upset because they had each eaten about ten pounds of steak.
I'm with Cliff. This is where a little "salesmanship" would have paid off big time. I would have pulled out the Museum Glass lite from your TruVue displayer (you do have one, don't you?) and with a slight (okay, a lot) flourish and say "Ma'am, this is the finest Acid Free Glass made. Not only is it acid free, but it has the greatest protective quality available. It is why the call it "Museum Glass"

Step back and do not say another word. The next person that speaks will lose.

You have done nothing wrong-you have truthfully told her exactly what she wanted to hear.

Going on and on about telling her she didn't understand what she heard will cause what Ron fondly calls "counting the ceiling tiles" by your client.

What is wrong with giving the customer exactly what they want and being truthful.

If you don't have one of those nifty TruVue selling aids with the different types of lites, it will be tougher and nothing sells likes putting the product into their hands. Touch, feel , smell. You can't sell without it.

(The poster has no ties to Truvue and is suggesting this as unsolicited advice only)

PS Patti-You can send that free case of Museum Glass to....
"Ma'am, this is the finest Acid Free Glass made. Not only is it acid free, but it has the greatest protective quality available. It is why they call it "Museum Glass".
Step back and do not say another word. The next person that speaks will lose.
Bob, that is brilliant!
Shut up Baer, just LURK!!! Don't log in. LURK!!


Oh, now he's done it.....

Why, I've been selling Acid Free Glass since the 60s. The BIG ToDo Gallery in town used to sell it also but they made a HUGE Deal about it and charge a lot more also. My customers in the backwaters of Pasadena, CA (little parade each winter), also enjoied that wonderful glass but didn't understand why I didn't have the same sticker that Martin had for his more expensive version....... of course, we just called it plain clear washed glass.

The acid stuff was called NON-GLARE and was etched on BOTH sides. Notice that they stopped that nasty habit. I still hate the stuff.

17%degridation of light, color, and detail is to much.

So, there is NO sticker, but that is the story of Acid Free Glass. It was a gallery ploy that started a long time ago in a gallery far far away.

Of course, nothing is stopping you from printing your own sticker certifing Acid Free Glass, just don't call it Atkin's Glass . . .

Bob, do you think it would be over-the-top to mention that she also heard that Museum Glass is all Bill Gates uses?

She wouldn't have to say she heard it here.

'Course, it could backfire. If she's quick, she might point out that Bill Gates can afford Museum glass.
See, Ron, that's why the person that speaks next loses.

BTW, apologies for mis-appropriating your "count the ceiling tiles" line. I just think it is so accurate.

I would be leery of making a comment about the cost of Museum Glass. With the major reduction of cost (35%) and a complimentary comment, I'm still hoping for a free case to show up at my door(wink, wink)
I love the Grumble!!! You guys are the best!!

Somewhere in the conversation I would have said "absolutely, all our glass is acid free." It is after all.
I thought of this when she said she'd bring in her Bev Doolittle but that you couldn't tell the difference by looking....

Bob -
I would have pulled out the Museum Glass lite from your TruVue displayer (you do have one, don't you?)
I currently don't have any glass other than poor old regular glass from the local hardware store. I've called all the leads that were suggested when I posted previously about getting a Rep and ordering glass. My calls were on the most part not returned but the ones that did call couldn't help me much. Not an easy way to get it here. When one started talking about the forklift I'd need to get it to the shop after it arrived packed on a skid ($!) I gave up. But that's a whole 'nother FT in itself.
If Patti is lurking, she might have one of her people call you. If you have a distributor that doesn't carry TV Museum, then she has a brand new opportunity (That free case can be a 32x40)

You cannot sell what you cannot show.

There are tools available to retailers that are readily available to help you sell their products more efectively.

And guess what?


Even if you have topay for some of them, take advantage of these great tools. These people have marketing staffs that work hard to find things tomake your selling job more productive.

You have to take advantage of them. Just because you are in business for yourself, you dont' have to be by yourself.

You can buy glass in boxes that don't require a forklift.

C'mon Roz, you're not in Kansas Anymore (apologies to Toto)with help like this

Dan and I just saw "Music Man" playing at Broadway Palm - the dinner theatre in Mesa. Musical = fantastic, Buffet = fair. For those of you familiar with "Music Man" will understand:

Your entire sales pitch brought the lead character to mind........HOWARD HILL!! The best salesman you ever did see!!