vsmith
Grumbler
About a month ago I wrote in about my experience with 3M & their melting bumpons. I had a customer call me last year about the bumpons melting down her walls. I went & looked at the walls and contacted 3M for her. She wanted her house repainted, so I sent 3M photos of her walls,the melted bumpons, and 3 estimates from painters. 3M settles with this customer,& then she turns around & takes me to small claims court for $3000.00 to have all the backings redone on her frames. She won the case.
I spoke to Steve Hurlburt (nice guy)@3m, about the case & he said they settled with the customer,so his hands are tied. I now have to deal with their legal dept, who blew me off when I called them.
Is 3M just going to let the small framer absorb the costs to correct the problems their defective product caused?
I would love to hear your responses.
I spoke to Steve Hurlburt (nice guy)@3m, about the case & he said they settled with the customer,so his hands are tied. I now have to deal with their legal dept, who blew me off when I called them.
Is 3M just going to let the small framer absorb the costs to correct the problems their defective product caused?
I would love to hear your responses.