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Framing Goddess
September 6th, 2000, 06:33 PM
Help!!
I am looking for a Roma Mldg. that is out of stock for several weeks yet at Roma. I am now contacting distributors, but have not had any luck yet. If anyone knows of a distributor who stocks a good amount of Roma (it is a big moulding) PLEASE let me know! Yeah, I have contacted my rep and have received a bit of a run-around (he is "waiting for a call back from a distributor in Canada")and Roma refuses to release the names of distributors. Huh. Don't want to lose this sale...
Roma Number 7648; 20 feet is all I need-- cut 5 + 5.
Thanks everybody!
The Frustrated Framing Goddess
edie.artetc@juno.com

Roma
September 13th, 2000, 05:43 PM
Dear Framing Goddess,

I am sorry to hear about the problem you have had trying to get one of our mouldings.
I have checked that moulding and we do have it in stock, please contact us directly and we would be happy to help you. Contact Marisa, the Customer Service Manager at 1-800-263-2322.

Sincerely,
Laurie Corvese
Marketing
Roma Moulding
(800)263-2322

Framing Goddess
September 14th, 2000, 01:13 PM
Greetings to all! I have a happy ending to this minor snafu to report! The out-of-stock moulding I needed is now indeed back in stock and should be in my hot little hands today just in time for my weekend deadline. It came back in stock EXACTLY when Roma said it would. I love it when that happens! (I will still always try to keep my *ss covered, though!) So I want to thank everyone for their help and e-mails (you know who you are...! http://www.thegrumble.com/framer/ubbs/smile.gif) and Roma also for being on the proverbial ball.
-The Once-Again Fabulous Framing Goddess