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wcox
September 15th, 2003, 05:46 PM
Just got a delivery of the new Denglas UV clear glass. What a pile of garbage. I was told that it was scratch resistant and easy to cut.

Well it scratches the easiest that I have ever seen and It cuts terribly. Very disappointing that a company as large as Denglas and a company that makes a great AR product, would send out this garbage. It will be going back.

Any one else had this experience with this product??

[ 09-15-2003, 04:47 PM: Message edited by: wcox ]

clifpa
September 15th, 2003, 09:30 PM
I'm having the same problem with Premium Clear - Tru Vue. No matter how careful I am at the end there are scratches. I have followed everyone's advise on this forum and still I get them. I think I'm going to spend more time using regular glass.

I don't think it's you...it's Murphy? :mad:

best

Ron Eggers
September 15th, 2003, 11:18 PM
Cliff, you're getting scratches on Premium Clear??

What's to scratch? There's no coating.

Is somebody wearing a diamond ring?

Framing Goddess
September 16th, 2003, 11:45 AM
I have been noticing scratches on Premium Clear as well, lately... on all sizes.

And you know the goddess wears no diamond ring! ;)

I am glad to hear of Denglas with a UV coating. I think this is fairly new, yes?
Bill, does the stuff scratch easier than TrueVue's Museum Glass?

edie the wheredthesummergo? goddess

wcox
September 16th, 2003, 12:52 PM
Framing Goddess,

Denglas makes a great UV coated Anti Reflective glass, they have been making it for sometime now.
And it is fine to handle.

What I am speaking of is a new glass made by Denglass that is Regular Clear Glass (not AR) with a UV coating to compete with Tru Vue UV conservation glass

Framing Goddess
September 16th, 2003, 01:31 PM
Okay.

clifpa
September 16th, 2003, 02:29 PM
I'll try this a second time?

You're right Ron, I was talking about Conservation Clear.

This is a new problem, not sure whats different and all you folks out there made suggestions and I have followed them to-the-tee. Still scratches?

best

Ron Eggers
September 16th, 2003, 02:52 PM
There was a time, not so very long ago, when Tru-Vue had us by the *****. Most of us didn't have easy access to anything else. They were the Electric Company of glass vendors.

In my medium-size market, I can get free delivery on at least two other glass lines. Neither has the range of product offerings that TV does, but 90% of the glass I sell is Conservation Clear. I don't actually want to stock eleven varieties of glass.

Several people have mentioned problems with TV Cons Clear glass having scratches. It sounds like it's coming out of the box that way.

That's about all it would take for me to start using one of the other brands.

R Allan
September 16th, 2003, 05:28 PM
Has anyone tried the new Guardian product? It has a similar coating and protective masking as the Denglas, however, it is only coated on one side, and has a poly masking on the coated side only. I believe that Den is coated on both sides (dipped process) which would almost guarantee it getting scratched during cleaning at the customers home.

The Guardian product is very framer friendly, your off-cuts are protected by the masking.
It also does not have the same "orange peel" look as the Tru-Vue.

We sell it up here in Canada, and the framers are really enjoying using it. After the initial concern of cutting through a plastic film, they realize that it is a great benefit.

I beleive in the US, the product is available in the West from Aetna Glass in Fresno, 888-873-6621, and Knight Industries in the East, I'm not sure of their number.

JudyN
September 16th, 2003, 06:25 PM
We have a fletcher 3000 glass cutter. On the left side is a triangle area in aluminum. We atg'd
a triangle of suede board over it . It helps a lot with scratches.

Brian Lehr
September 17th, 2003, 03:46 AM
We've tried the Guardian glass as an alternative to TV but it also has its own set of unique problems:
1. The film does protect the coating but the coating already has flaws like dust and glass chips in it.
2. When the film is removed, the surface has an uneven series of "tide marks" (oil slick) that can't be cleaned.
3. A lot of the time the film stops about 4 to 6 inches short of the end of the lite.
4. The fact that it doesn't have the orange-peel or "roping" means that the glass splinters stick really well to its flat surface.

But I really like the fact that you can use all of the cut-offs on other little jobs.
We've got some of the new Crescent glass to try next. I'm gonna see if it won't gouge artwork like they show in the brochure.
B.

Framerguy
September 17th, 2003, 10:47 AM
And the quest continues!

Where, oh where is the perfect framer's glass??

(And the perfect moulding and the perfect matboard, and ...............)

Framerguy

R Allan
September 17th, 2003, 02:40 PM
Your points 1-3:

I know that this was a problem in the begining, we found the same problems. It has been fixed, I beleive Guardian rebuilt their entire UV line to deal with these issues.

As far as the short coverage of the masking:

We have not found this in any of the product we sold, you might want to talk to whoever supplied the product, I'm sure they would replace it, Guardian has assured us they will stand behind the product.

I forgot to mention, the new UV product have come with a very "white" glass, I think they are calling it "Ultra Clear UV", we compared it with TruVue and it is definately less green, however it is not "water white". The benefit being there is not an additional cost for the "Ultra Clear"

I beleive that this is a well thought out product, we researched many of them before making a decision and this came out on top.